Windows 10: hi i need help i opened a new microsoft account on the same email as the old one now i cant...

Discus and support hi i need help i opened a new microsoft account on the same email as the old one now i cant... in Windows 10 Gaming to solve the problem; so tell me what to do please... Discussion in 'Windows 10 Gaming' started by elai kuchuk, Aug 10, 2023.

  1. hi i need help i opened a new microsoft account on the same email as the old one now i cant...


    so tell me what to do please

    :)
     
    elai kuchuk, Aug 10, 2023
    #1

  2. New emails link to old emails and they all show in the inbox

    Hi Carlson,

    Thank you for being part of Windows 10.

    Before we proceed, I need more information to help you better.

    • How many user account you have configured in the Windows Mail app?
    • What do you mean by “New emails link to old emails”?
    If you have configured more than one user account in the Windows Mail app then, I would suggest you to switch the user accounts and check the emails in the inbox.

    Follow the below steps to switch the user accounts in the Windows Mail app:

    • Open the Mail app.
    • Under the Accounts select one user account and check the
      Inbox
      under Folders.
    If the issue still persist then, I would recommend you to delete and reconfigure the account.

    Hope the above information helps. Reply with necessary information and the result to help you further.

    Thank you.
     
    Harshavardhan Rathod, Aug 10, 2023
    #2
  3. email account hacked. please help

    Also may I suggest you change email accounts to one of the following.....

    Gmail
    Outlook

    The reason is they both use "Step two verification". This style of verification means even if a hacker gets your password they cannot log in to your account. You see every time someone try's to log in that hasn't been verified you will get a text or a phone call giving you a final code to log in. Its very easy and simple to setup also. The great thing is once you setup your Email application with a specific "application password" from that account you never have to log in again AND your account is protected from being logged in from foreign entities.

    I like the new outlook personally however Gmail is also damn good. Gmail also has an IP tracker that allows you to see WHERE the account has been logged in from. Anyway let us know if you wanna change over and have any questions. We will be happy to help and welcome to TPU!
     
    TheMailMan78, Aug 10, 2023
    #3
  4. hi i need help i opened a new microsoft account on the same email as the old one now i cant...

    How to replace old Microsoft Account with a new Microsoft Account

    Hi Hitendra,

    Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

    I would suggest you to switch your Microsoft account to a Local account first and then switch back with a new Microsoft account. Please refer to the following steps:

    Step 1:

    • Type Manage your accounts
      in the search bar and click on it
    • Click on "sign in with a local account instead"
    • Press next and complete the process.
    • If you do not have a local account, leave the credentials blank and proceed.

    Step 2: Now, on the newly converted Local account, follow these steps to add a new MSA.

    1. In the Start search, type "Manage your accounts" and press Enter.

    2. Choose 'Accounts'.

    3. Click on "sign in with a local account instead"

    4. Enter the Microsoft account ID and Password and click Next.

    Hope this post helps. Get back to us for further queries. We are happy to help!
     
    Joy Kemprai, Aug 10, 2023
    #4
Thema:

hi i need help i opened a new microsoft account on the same email as the old one now i cant...

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