Windows 10: Hi, I need help with a very stubborn virus who keeps reappearing no matter what I try.

Hi, so I'm dealing with a very stubborn browser extension virus who, no matter how many times i delete it's folder which is located in "CrogramDatarreq" it's a hidden folder, which says EMPTY but if you open it it contains 4 files, one called "backround" and 3 others i don't recall right now but i will tell you if neccessary because it will appear again.


I have tried malwarebytes, kaspersky, malware fox, and other anti viruses, i tried scanning these files on virustotal, i tried using developer mode on browser, get the extension ID, use search Local Disk C: and find the folders with the extension, deleting them only for them to reappear soon after.


My last desperate solution which i tried just now and made me come ask here for help which i never do, i will stay hours and battle things myself using google and figuring it out, but now I just couldnt Was downloading bandicam, with PROGRAM DATA and TASK MANAGER opened next to each other, so I can see the exact moment the folder is created, which process is using more resources so I can maybe track it somehow.

So i started it, and after 5 minutes there it was, the folder "Prreq" appeared right in front of me, so i went to quickly stop the video and watch it so i can see the exact time it all happened.

Bandicam crashed but lets say it was just a coincidence, fortunately bandicam has a tool to fix corrupt videos so i was able to watch it after fixing it


So I watch it, with the programdata window and task manager still opened on my screen, and I could see the folder "Prreq" on my pc, but I couldnt in the video, it literally skipped it, like it wasn't there, Im not even sure how that's possible since I thought Bandicam was supposed to record my screen so how could I see something Bandicam doesnt?

The thing you can actually see in the last let's say 10-15 seconds in the video before I stopped it since the folder was created and it fulfilled it's purpose

is that Chrome goes from like 5-10% percent CPU usage to around 44-48 % CPU usage, with me not touching it at all. Which is totally caused by the virus reinstalling itself or maybe starting to mine or steal my data I don't know.


So yeah i'm here because I'm desperate and I would appreciate any help. Cheers!

:)

 

Deleted account keeps reappearing

Hi,

Thank you for posting your query in Microsoft Community.

Is it still appearing no matter how you try to delete? I suggest you to follow the steps below to remove user account from your computer, and check if it helps. Try the ones you’re comfortable with.

Step 1: Steps to Remove a User Account in Settings

• 
  Press Windows
  key, click on Settings.
  
• 
  Click on Account, click on
  Family and other users.
  
• 
  Select the user you want to delete under
  Other users and click on Remove.
  
• 
  Accept the UAC (User Account Control) prompt.
  
• 
  Select Delete account and data if you wish to delete account and the data and follow onscreen instructions.
  

Step 2: Steps to Delete a User Account in Command Prompt

• 
  Press Windows + X keys from the keyboard, select
  Command Prompt (Admin).
  
• 
  Type net user and hit Enter
  to list the user accounts on your device.
  
• 
  Type net user "User account”
  /delete and hit Enter to delete the user account.
  

Step 3: Steps to Delete a User Account in Run command.

• 
  Press Windows + R and type netplwiz, press
  Enter.
  
• 
  Select the User account, click on the
  Remove button.
  

Regards.

 

Folders keep reappearing


The script "64-bit_Remove_All_user_Folders_in_This_PC.reg" has a major bug. The linked folders keep reappearing under This PC. This is what happens:

1. Quick Access and This PC both contain the Documents folder
2. The "64-bit_Remove_All_user_Folders_in_This_PC.reg" script is applied
3. The linked folders disappear from This PC. Everything is fine.
4. I click the Documents folder under Quick Access, then double click a documents sub folder on the right panel.
5. The Documents folder reappears under This PC.

The idea of my setup is to have all common folders pinned under Quick Access, and none under This PC to avoid any duplicates. Is there any way to fix this?

 

Folders keep reappearing

Hello CNSZU, and welcome to Ten Forums.

When you close and reopen File Explorer next, does the folder go away again under This PC?