Windows 10: Hi. I was facing a problem in connecting to my printer. When I troubleshoot, it is telling...

After I troubleshoot the problem, there was an option to fix the problem. Then I clicked on to the option. But it showed that the problem is not yet solved.

:)

 

Printer connectivity

Hi,

Thank you for posting the query on Microsoft Community.

I suggest you to run the Printer Troubleshooter and check if it helps.

• In Search window type Troubleshooting and click on it to open it.
• Click on Hardware and Sound.
• Then click on Printer to run the troubleshooter. Follow onscreen steps.

Also, try the steps provided in the link below.

Fix printer problems: http://windows.microsoft.com/en-us/windows-10/fix-printer-problems

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

Windows 10 + printer connection

Hi murlichatlani,

Have you tried the suggestions on my initial post, in response to the original poster? If you haven't performed any troubleshooting yet, here are a couple of things you can try:

• Power off, and then power on your printer to restart it. Wait for a while for it to be fully ready.
• Check your printer connection. Check your printer and make sure that it’s connected to your PC network.

If the steps didn't help, you may go through this list of suggestions to fix printer connection in Windows 10.

If you would like me to provide additional advice, simply respond to this thread. I will get notified and I’ll reply to you as soon as I can.

 

Windows 10 + printer connection

Hi Debbie,

The printer offline status is your printer’s way of telling you that something is wrong with the communication between your computer and your printer, so one of the first things to check is your printer’s connection with your PC. Here are a couple of things
you can try:

• Power off, and then power on your printer to restart it. Wait for a while for it to be fully ready.
• Check your printer connection. Check your printer and make sure that it’s connected to your PC network.

Aside from the above steps, I also suggest that you go through this list of suggestions to fix printer connection
in Windows 10.

Please respond to this thread to let me know how the issue progresses. Similarly, if you have more questions, please inform me by replying to this post.