Windows 10: Hi! I'm trying to launch a 2014 game, but it keeps telling me "This system does not support...

Discus and support Hi! I'm trying to launch a 2014 game, but it keeps telling me "This system does not support... in Windows 10 Gaming to solve the problem; i'm trying to launch the 2014 title, "danganronpa another episode ultra despair girls", but it won't let me launch the game. every attempts ends in an... Discussion in 'Windows 10 Gaming' started by lunarversion3, Jan 2, 2020.

  1. Hi! I'm trying to launch a 2014 game, but it keeps telling me "This system does not support...


    i'm trying to launch the 2014 title, "danganronpa another episode ultra despair girls", but it won't let me launch the game. every attempts ends in an error message reading: "fatal error! this system does not support directx11." whenever i try to change the compatibility to an older version of windows, it tells me catastrophic error. i do not currently have the money to buy a psvita or the actual copy of ultra despair girls, and it was much cheaper to buy it via steam, thanks to the spike chunsoft winter sale. so, telling me to just buy the actual copy is not going to work. i want to figure out how to run this game on this computer. i've heard tom clancy's rainbow six siege has this exact same problem. both games launched before 2016, the launch date for windows 10 & directx11 i believe, so could it be the fact that they are just 1-2 years behind?

    what's even stranger is that i can run the 2008 game "spore" with no issues whatsoever besides the occasional crash, but that's to be expected with any game and a 2012 game with slight 3d animation known as "super danganronpa 2: goodbye despair". so why can't i run a 2014 game? please respond.

    :)
     
    lunarversion3, Jan 2, 2020
    #1

  2. Trying to launch game, receiving error code: 0xc000007b

    Hi,

    There are a lot of possible reasons why you are getting this error code: 0xc000007b when launching a game. One of which is having a corrupted game file. To help you resolve this concern, we need to collect more information. Kindly answer the questions below:

    • Are you experiencing the issue with your other games?
    • Have you made any changes on your computer prior to this concern?
    • What are the troubleshooting steps you have done so far?
    • Have you tried uninstalling and reinstalling the affected game?

    Meanwhile, we suggest that you run the troubleshooter for Windows apps. This can help remove problems with an app from Microsoft Store. To do this, kindly refer to the link below:

    Click here
     
    Wilfred Mac, Jan 2, 2020
    #2
  3. Launching games

    Hi Wesley,

    Windows 10 is gamer-friendly by design. If an issue like being unable to launch a game happens, it can be caused by outdated display driver or other factors that cause conflict when launching the app. For us to better assist you, we'd like to ask for additional
    information. Please answer the following:

    • What build and version of Windows 10 are you using?
    • Are you getting an error message when launching the game?
    • Have you made any changes to the settings or installed updates prior to this issue?
    • What troubleshooting steps have you tried so far?
    • What specific games are you having issues with?

    We will wait for your response.
     
    Jennifer Cha, Jan 2, 2020
    #3
  4. Hi! I'm trying to launch a 2014 game, but it keeps telling me "This system does not support...

    Age Empires Definitive Edition won't launch

    Thank you for keeping us updated. To continue troubleshooting your concern, we suggest that you download any free app from Windows Store and try launching the game again. We would also like to know if the same issue occurs when you are using a different
    account to launch the game. If another account is able to launch the game, sign in to your account again and launch the game on Windows Store by following the steps below:

    • Open the Windows Store and click on the profile icon.
    • Go to the Library or My Library and launch the game there.

    If the issue persists, check the antivirus settings on your PC if the game is blocked.

    If the game is not blocked or is already added to the whitelist section of your antivirus software, you may contact

    Age of Empires Support
    or post your concern on the
    Age of Empires community page
    for additional support and information about the issue.

    Let us know if you have any other questions and concerns.
     
    Loraine Mon, Jan 2, 2020
    #4
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Hi! I'm trying to launch a 2014 game, but it keeps telling me "This system does not support...

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