Windows 10: Hi, my computer has trouble accessing the internet even though my other devices can use the...

Hi, my laptop can’t connect to the internet. My other devices can use the same WiFi without any problems. On the network and internet page it says: Not connected. No internet, open. It says not connected even though I am connected to my WiFi. Sometimes it also says: Your device can only access other devices on your local network. Thank you for the help.

:)

 

troubles with internet and software

Hi,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

We understand how you feel about the situation. We're sorry for the trouble.

Please try the below methods and check:

Method 1: Internet Troubleshoot

Windows has a built-in troubleshooter to check and fix issues with Internet connection. I would suggest you to run this troubleshooter to check if the issue is with your internet.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons
• 
  Click on troubleshooting and click on the view all option on the left panel
  
• 
  Run the Internet Connection troubleshooter.
  

Method 2: I suggest you to update drivers and check if that helps. If that issue persist please uninstall and reinstall latest drivers available in manufacturer
website.

• Press “Windows + X” and select Device manger.

• 
  Select Network Adapter and expand the driver icon.
  
• 
  Right click on the driver icon and click on Update.
  
• 
  Follow the onscreen instructions to update the driver.
  

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

Thank you.

 

Access internet on computer using Nokia 6303i.

Hi carsten88888



You may try the following steps:



Steps to connect your device and computer:

Connect your device to the computer by using a USB cable or Bluetooth wireless connection.If you are connecting via Bluetooth, Bluetooth modem drivers may need to be installed on your computer.



To create an internet connection for the first time, do the following:

• Use latest available
  Nokia Suite.
• In the Nokia Suite Home view, click Tools -> Options -> Connect to Internet
  

Once you are connected to the internet, you can see detailed information about the connection in the left-hand area of Home. The following information is displayed:

• Operator or access point in use.
• Duration of the current internet connection.
• Amount of data transferred during the current internet connection
  

 

Can't access to internet

Hi Xuan,

Thank you for posting on Microsoft Community.

We regret the inconvenience caused to you. We will assist you in resolving the issue.

Step 1: I suggest you to run the
internet connection troubleshooter by following the steps below and check if the internet issue is resolved.

• 
  Press Windows icon key on the keyboard, type
  Troubleshooting and select the top most search result.
  
• 
  Click on View all from the left side panel of the window.
  
• 
  Select Internet Connections,
  click on Advanced and check
  Apply repairs automatically option.
  
• 
  Follow the on screen instructions.
  

Step 2: If the issue persist, I suggest you to
uninstall the network adapter
driver from the device manager by following the steps below:

• 
  Press Windows key + X keys on the keyboard and click on
  Device Manager.
  
• 
  Expand the Network adapter driver from the list.
  
• 
  Right click on the driver and click on Uninstall
  option.
  
• 
  Restart the PC to install the network adapters automatically and check if the changes are effective.
  

Step 3: If the issue persist, I suggest you to
update the network adapter driver from the device manager by following the steps below:

• 
  Press Windows key + X keys on the keyboard and click on
  Device Manager.
  
• 
  Expand the Network adapter driver from the list.
  
• 
  Right click on the driver and click on Update
  option.
  
• 
  Follow the on-screen instructions.
  

Write back to us for further assistance, we will be happy to assist.

Thank you.