Windows 10: Hi. My laptop was blocked this morning due to a security alert. How can i be sure that...

Hi. My laptop was blocked this morning due to s potential security breach. I was given a phone number to ring. How can i be sure the person I spoke to was indeed from Microsoft and not a scam.

:)

 

pop-ups security alerts

Tried everything that was suggested . Still getting security alerts ( even while reading the e-mail from this issue .Also .when I tried to enter command prompt as was suggested on this .

• Right-click on the Start menu.
• Select Command Prompt.
• Type cd/.
• Press Enter.
• Type "C:\Program Files\Internet Explorer\iexplore.exe" -extoff.
• Press Enter.
• This did not go through .I forget the answer it gave ?
• But nothing happened to change the fact I get security alerts ( in all I.E 11 , yahoo.ca.com/ my home page & Facebook ) in fact on any page I open .So annoying .I click esc, it stops and comes right back on my screen .Also tried the internet
  settings suggested on tools .Dated Aug,20.2017. Thank you .

 

Emergency Alerts

Hi Stephanie,

Just to confirm, is this the same thing that you tried on your phone, in order to turn off Amber Alerts?

• Open Settings.
• Tap on System.
• Tap on Messaging.
• Tap on the Change emergency alert settings link.
• Turn on or off the emergency alerts you want.

Let us know if this was the same thing that you tried.

We would also suggest to reset your phone after doing these steps to ensure that the changes on your phone's settings will be refreshed.

Simply press and hold the Power and Volume down button for 15 seconds and then release your hold afterwards.

 

Block alerts?

Is there anyway to block alerts for the areas of the forum you can not post in?