Windows 10: Hi, my laptop with Windows 11 constantly registers a scrolling input even with trackpad and...

Hi, I was playing a Steam game, then closed it and opened a different game and noticed it was constantly scrolling. I restarted my laptop and it still automatically scrolls for example, when I hover my mouse over my laptop's volume bar, the volume slowly increases by itself.I was using both a trackpad and an external wireless mouse. I tried removing the batteries from the mouse and disabling the trackpad at the same time and it was still registering scrolling, even with no mouse connected.Please can you advise on how to fix? Many thanks

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Hi, my laptop with Windows 11 constantly registers a scrolling input even with trackpad and mouse disconnected

Hi, I was playing a Steam game, then closed it and opened a different game and noticed it was constantly scrolling. I restarted my laptop and it still automatically scrolls (for example, when I hover my mouse over my laptop's volume bar, the volume slowly increases by itself).

I was using both a trackpad and an external wireless mouse. I tried removing the batteries from the mouse and disabling the trackpad at the same time and it was still registering scrolling, even with no mouse connected.

Please can you advise on how to fix? Many thanks

 

Windows 10 not registering Mouse Scroll Wheel input

Hi, welcome to tenforums.

Suggest you try:
a. A different mouse
b. Safe mode (will use different driver)
c. Check inside mouse- dirt can get into mouse around the scroll wheel - I find cat hairs accumulate
d.Check the value of




"WheelScrollLines"="0" - probably disables scrolling.

 

Trackpad driver is constantly removed

Hi,

I understand the inconvenience caused.

Thank you for mentioning the different steps you have tried to resolve the issue, we appreciate your effort.

I suggest you to try the steps below and check if it helps.

1. Press Windows key + X and select device manager.

2. Click "view" and select "show hidden devices".

3. If the trackpad driver is listed, right click on the driver and uninstall it.

4. Restart the computer and have Windows automatically install the driver upon restart.

Let us know the result.