Windows 10: Hi, my windows defender said it found a trojan that it could not quarantine it

Discus and support Hi, my windows defender said it found a trojan that it could not quarantine it in Windows 10 Gaming to solve the problem; My defender stated that it found a trojan it said it couldn't quarantine it, i check after with avast and with Malwarebytes, does can't seem to find... Discussion in 'Windows 10 Gaming' started by izuma du pheles, Mar 27, 2023.

  1. Hi, my windows defender said it found a trojan that it could not quarantine it


    My defender stated that it found a trojan it said it couldn't quarantine it, i check after with avast and with Malwarebytes, does can't seem to find it, but i noticed that my C: is losing some space bit by bit. Do you guys know how to check the report, i can't find it so to at least look for the file to see if it still there of it has been taken care of

    :)
     
    izuma du pheles, Mar 27, 2023
    #1

  2. Recurrent trojan, HTML/Phish quarantined by Windows Defender, and don't have active option/button to remove as suggested.

    Hi Adrianne,

    Thank you so much for your reply.

    Your info re: "a version update does not provide a clean install" is helpful to know.

    I have run the Windows Defender Offline, but never tied running it to the means of removing quarantined files.

    In regards to Windows Defender providing file details after a scan, with the suggestion to remove the file, but with no obvious way to do so, like a "remove threat" button, I'm still a little befuddled. Is running the
    Windows Defender Offline scan, after I get that suggestion to remove the quarantined file, the one and only way that file is going to be removed? If so, that needs to be made more obvious to the end user, because in my current version, we're given a suggestion
    to remove the offending file, but with NO obvious way to do so...not even the instruction that running Windows Defender Offline is the next step to take to remove it.

    I'm also curious why this Trojan keeps appearing in C:\Users\3orch\AppData\Local\Packages\microsoft.windowscommunicationsapps_8wekyb3d8bbwe\LocalState\Files\.

    Is there a Windows app that is making itself a vector online for this trojan?

    Again, thank you for your kind reply. I look forward to additional enlightenment.

    Kind Regards,
     
    mtnbeebalm, Mar 27, 2023
    #2
  3. Trojan in Allowed Items and Quarantines

    Windows Defender detected a Trojan Virus on a full scan. When I reviewed the history it indicated that the Trojan was in "allowed threats" as well as in "quarantined threats." How could that happen? How can I find out if the virus was removed?

    [Original Title: Trojan virus]
     
    LillianParmertor, Mar 27, 2023
    #3
  4. Hi, my windows defender said it found a trojan that it could not quarantine it

    Why did Defender not quarantine thie Trojan it discovered? - trojan Rogue:JS/TechBrolo.A

    Defender has found - trojan Rogue:JS/TechBrolo.A - but it will not, or can not quarantine it, what should I do. ...I tried AVG but it did not find the issue at all ... ?
     
    Tory McTadger, Mar 27, 2023
    #4
Thema:

Hi, my windows defender said it found a trojan that it could not quarantine it

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