Windows 10: Hi so my acer computer is stuck at the lock screen and I don't know what to do?

YeahHELPPPPPPPPPPP

:)

 

Computer stuck at lock screen and after Anniversary Update on Windows 10

Hi,

Do let us know if you are able to see any error message/ error code with locking the computer.

Let us try the below steps to unlock and check if it helps.

• I suggest you to restart the computer, try to unlock and check if the issue persists.
• Use On-screen keyboard to type in your password and check if it helps.

Click on the Ease of access on the lock screen at the right-bottom corner, turn on
On-screen keyboard to type the password.

Hope it helps. Try the above and update us the status of unlocking the device for further assistance.

Thank you.

 

Computer stuck at lock screen and after Anniversary Update on Windows 10

The first suggestion is not helpful since the problem is that we have many open programs stuck behind the lock screen.

I have run into this problem and tried the On-screen keyboard but it does not help.

An additional data point is that it does not matter what password is entered.

Enter correct password -> spinner shows up, after about 30 seconds the spinner goes away and the screen remains locked.

Enter blank password (simply hit Enter) -> same behaviour as above.

The behaviour is the same whether using physical or On-screen keyboards.

 

Lock screen image stuck

hello,

I have one PC stuck with the mountains lock screen image and another one with a nicer but still stuck image with the "thanks for sending us feedback" caption, usually there's do you like yes or not.

Is it a problem on MS end this time? I tried the reset steps so many times, usually after 10-15 minutes the lock screen picks up when there's the mountain one for any reason, but not this time.

thanks