Windows 10: Hi, so my brand new laptop has been randomly restarting with a blue screen

Discus and support Hi, so my brand new laptop has been randomly restarting with a blue screen in Windows 10 Gaming to solve the problem; I have a HP laptop that has been randomly restarting with a blue screen, the blue screen happened so fast i didnt even had the time to take a picture,,... Discussion in 'Windows 10 Gaming' started by William Tin Oo, Apr 14, 2025.

  1. Hi, so my brand new laptop has been randomly restarting with a blue screen


    I have a HP laptop that has been randomly restarting with a blue screen, the blue screen happened so fast i didnt even had the time to take a picture,, It has happened for about 4 times in the span of 2 months, This morning i was just browsing the web and it suddenly restarted, Ive had this laptop for about 3 months now, how do i check whats causing the problem?

    :)
     
    William Tin Oo, Apr 14, 2025
    #1
  2. JonB_JonB Win User

    My brand new Dell Inspiron 5565 is randomly restarting.

    You're Not ALONE!!! I have the exact same laptop model with 16GB memory, touch screen, with a 1TB drive. Without warning, the laptop randomly restarts. I went through all these troubleshooting steps with Dell tech support and problem still hasn't been
    resolved. Event Viewer shows the critical issue as a power failure, but the error is to generalized, that it could really be a number of things. The laptop is brand new, no added software or hardware changes/configurations. This is sooooo frustrating.
     
    JonB_JonB, Apr 14, 2025
    #2
  3. Brand new laptop blue screen

    Hello. It says the issue is with the.

    MediaTek Wi-Fi 6E MT7922 (RZ616) 160 Wireless LAN Card

    I do know Cogeco is only 2.5ghz and 5ghz. There is no 160 option on a Cogeco Router.

    I also see a Viurtual Lan card (is ok) and the Printer showing up randomly (is ok too).

    I Would personaly be "ok" with the Wi-FI issue BUT I would not be "ok" with a screen flicker issue.

    The Wi-Fi issue is EZ fix. The screen issue Should not happen. If possable extange the laptop for a diffrent one as a screen flicker on a brand new computer is a manufacture issue. Also maybe buy a diffrent brand name computer bc there maybe a known manufacture defect. Check on more than one web site of the reviews. Some reviews I have seen did have a new laptop with screen issues in the reviews with a BIOS blue screen. I hope you dont own the same device.
     
    Cattery_Developer_Brian, Apr 14, 2025
    #3
  4. Hi, so my brand new laptop has been randomly restarting with a blue screen

    Patrick.Bisson81291, Apr 14, 2025
    #4
Thema:

Hi, so my brand new laptop has been randomly restarting with a blue screen

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