Windows 10: Hi team my mouse is not working kindly Help

Hi team my mouse is not working kindly Help

:)

 

usb mouse not responding

Hi Lance,

It can be a faulty driver that is causing your mouse and headphone not to work. However, we need to gather more information for us to provide the best solution to your computer. Kindly answer the following questions:

• Have you made any changes prior to the issue?
• Is your mouse and headphones working on another computer?

We suggest that you visit the links below for troubleshooting steps for your mouse and headphones.

• Fix sound problems
• Mouse, touchpad, and keyboard problems in Windows

Looking forward to your reply.

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!

 

teams is not working in laptop

Hi Jayasudha S(00004851897),



Thanks for choosing Microsoft Community.



Based on your description, I know your requirement. Please be kindly to use Teams on the web(Log In | Microsoft Teams) to log in your account and check if you can successfully attend the meeting.



If you can successfully attend meeting In Teams on the web, it means there is something wrong with your Teams client. You can try the following suggestions.

1. Log out your account and log in again. Restart your Teams.
   
2. Clear Teams cache. Quit Microsoft Teams if it shows on the status bar>Copy and paste the following location (%appdata%\Microsoft\Teams) into File Explorer>Delete contents of the entire folder>Restart Microsoft Teams.
   
3. Uninstall your Teams and Re-install your Teams.
   
4. If your Teams is not the latest, please update to the latest.
   

Hope the suggestions above can help you. If there is any update, please feel free to let me know. Your understanding is highly appreciated.



Thanks for your precious time. Have a nice day.



Best Regards,

Katherine