Windows 10: Hi there; have new HP computer. I need to install EPIC medical record. It stops me at...

Need Help installing EPIC/ ? media player ????

:)

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Unable to access HP Simple Pass to Sign-in to the computer on Windows 10

Hi Jerome,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand your concern about accessing HP simple pass after upgrading to Windows 10. We will help you with this issue.

• Do let us know the make and model of your computer?
• Have you installed HP simple pass software on your computer?

Try the below steps and check if it helps.

Step 1: I suggest you to download the latest HP Simple Pass software from the manufacturer's website install it and check if it helps.

Step 2: If you have already installed the software, I suggest you to re-install it and check if the issue persists.

Follow the steps to Access Recovery Manager:

• Press Start button from the keyboard, type Recover Manager.
• Select Recovery Manager from the list when it becomes available. Allow the action to continue, if prompted. The
  HP Recovery Manager opens.
• Click Software program re-installation, Next , select
  HP SimplePass for the listing and then follow the on-screen instructions to reinstall application
  

Hope it helps. Try the above and get back to us with an updated status of this issue for further assistance.

 

EOS-ERR-1602 when installing Epic Online Services component to Epic Games Launcher in Windows 11

I have been troubleshooting with Epic Games and none of the solutions they came up with worked for me, so the agent suggested I ask Microsoft for guidance since EOS-ERR codes are related to the MSI installer.

This is what I have tried:

Reinstalling the Epic Games Launcher

Updating Windows 11 and restarting the computer

Running Epic Games Launcher as administrator

Granting Read and Write permissions to Epic Games Launcher

Shutting down Windows Installer Service and then attempting the install

Running the Install and Uninstall Troubleshooter from Microsoft

Relocating Epic Launcher to my main drive

Even after all these actions I still get a prompt to install Epic Online Services from the Epic Games Launcher, and when I tried to install it I get the EOS-ERR-1602 error code when it fails to install.

Anyone know any next steps?

Thank you for reading this.