Windows 10: “Hi there”and"Why did my PC restart" interface displayed in the OOBE homePage after...

Discus and support “Hi there”and"Why did my PC restart" interface displayed in the OOBE homePage after... in Windows 10 Installation and Upgrade to solve the problem; “Hi there”and"Why did my PC restart" interface displayed in the OOBE homePage after connecting to the wired network to Do PBR Reset. Settings-Update... Discussion in 'Windows 10 Installation and Upgrade' started by hou, Nov 16, 2020.

  1. HOU
    hou Win User

    “Hi there”and"Why did my PC restart" interface displayed in the OOBE homePage after...


    “Hi there”and"Why did my PC restart" interface displayed in the OOBE homePage after connecting to the wired network to Do PBR Reset.

    Settings-Update and security-Recovery-Reset this PC-Get started-Remove everything to Do PBR recovery system.

    We found the root cause of this problem it failed while processing the .log file during the system recovery process, which would cause Windows-related services to fail to start, but the solution is only for lenovo products.

    :)
     
  2. nogardeht Win User

    CloudExperienceHostBroker triggering restart during OOBE after AUDIT


    Hi Dears,
    I'm just trying to change the profiles directory and ProgramData directory paths after a Windows 10 upgrade to allocate these in D:\Users and D:\ProgramData respectively (source OS: Windows 8 Pro installed just to perform a clean upgrade), but I'm having a problem. After installing Windows 10 I execute the sysprep with the unattended XML as follows:
    • sysprep /oobe /reboot /unattend“Hi there”and"Why did my PC restart" interface displayed in the OOBE homePage after... :D:\Unattended.XML

    It performs the cleanup and restarts the system into OOBE, but it always get restarted in the "Just a moment" screen after Customize Settings (Just to be clear, step 18 of guide Windows 10 - Clean Install - Windows 10 Forums).

    At first glance I thought it was a drivers issue (I have read somewhere that users with NVIDIA cards where facing issues during the customizations, so I tried adding the PersistAllDeviceInstalls as true in the unattended, and now I think it is not the problem.

    Instead, what I did is I have just restarted everything, reinstalled windows 8 pro, upgraded to win 10 and executed the sysprep with the XML just once till it was restarted again, then after the restart I just executed the console with SHIFT+F10 and executed the eventvwr, and luckily me I found the error:

    CloudExperienceHostBroker.exe is triggering a restart during the customization, and the reason for the restart is "System Reconfiguration".

    The problem now is that I don't know how to solver or skip this, I tried replacing the EXE with a cmd.exe, and it just broke the oobe and I had to restart anyways.

    I was looking for information around unfortunately without any valuable information, has someone faced this before? Do you think it is failing because I'm doing something wrong somewhere else? How should I proceed?
     
    nogardeht, Nov 16, 2020
    #2
  3. Display was not migrated

    Hi,

    I understand the above solution didnt work so as to next step in solving your issue I suggest you follow the below.

    Step 1:

    Go to search box next to Windows icon and type Device Manager

    Step 2:

    Under Device Manager expand Display Adapter

    Step 3:

    Right-click on Adapters listed one by one and select Properties

    Step 4:

    Select the Drivers tab

    Step 5:

    Click on Uninstall Device

    Step 6:

    Repeat step 3 to 5 for all listed adapters under Display Adapter

    Step 7:

    Restart PC and verify

    Let me know the status after performing the above.

    Regards

    Shuaib

    Independent Advisor
     
    MohammedShuaib1986, Nov 16, 2020
    #3
  4. “Hi there”and"Why did my PC restart" interface displayed in the OOBE homePage after...

    OOBE

    Hi,

    To assist you better regarding with OOBE message, we suggest that you provide us a screenshot of the error message.

    We're looking forward to your reply.
     
    Carlos Tin, Nov 16, 2020
    #4
Thema:

“Hi there”and"Why did my PC restart" interface displayed in the OOBE homePage after...

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