Windows 10: Hi, what do i do when prompted for Bitlocker recovery key, but key on Microsoft website is...

Somebody please help, i dont know which key to use!!!Re: Bitlocker

:)

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

Lost bitlocker recovery key

I have lost my bitlocker recovery key and tried following the recovery steps. I have also searched and tried following the command prompts suggested but none have worked.

 

PC prompting for Bitlocker recovery key, cannot find the recovery key

Hello Leckbir,



Thank you for writing to Microsoft Community Forums.



For further clarity on the issue and to guide you accordingly, respond to the questions listed below:

1. Since when are you facing this issue?
   
2. Are you aware of any changes being made to the PC?
   
3. Which version of Windows is installed on the PC?
   
4. What is the make and model of the PC?
   

This issue can be caused if a BIOS/firmware update has been pushed to your PC either through Windows Updates or any other OEM media update.



If you have set up the Bitlocker on your PC, I suggest you to look for the recovery key on your Microsoft account. Also, you can refer the article

Find my BitLocker recovery key.



Hope it helps.



Regards,

Prakhar Khare

Microsoft Community – Moderator