Windows 10: Hi - would appreciate any help or advice. Lot of shut downs and BSOD when browsing internet.

Lot of recent shut downs and BSODs when browsing internet.Tried different browsers, sfc, dism, stopped vpn, removed/reinstall all network drivers, used ethernet, used wifi but unable identify cause of BSODsAny help would be appreciatedMicrosoft R Windows Debugger Version 10.0.20348.1 AMD64Copyright c Microsoft Corporation. All rights reserved.Loading Dump File [C:\Windows\Minidump\030924-28890-01.dmp]Mini Kernel Dump File: Only registers and stack trace are availableSymbol search path is: srv*Executable search path is: Windows 10 Kernel Version 19041 MP 16 procs Free x64Product: WinNt, s

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Occasional BSOD while shut down (Windows 10)

Hi everyone,

I am having a little but concerning problem. Occasionally while shutting down the system after some time of use, I get a BSOD. The error is REFERENCE_BY_POINTER. The BSOD happens after I press shut down from the start menu and it goes to the "Shutting down" screen with the revolving dots. Nothing has been overclocked. The problem has happened 4 times in the last 15 days. Most of the time, shut down happens normally. The system is otherwise stable in everything (5 hrs gaming, running continuously for days, work, movies, music etc).
The only issue that happened related to the BSOD is that last month, the screen froze for a few seconds while I was browsing the web, monitor went to standby and then came back with the message "Display driver stopped responding and successfully recovered". This happened twice on September and both the times it happened, the BSOD was thrown while system was shutting down on that session in which the display driver issue happened. I am not sure about the other two times.
I have always disabled fast startup. System is physically clean, temperatures are all normal and so are the voltages. System specs as on profile.
Any help is appreciated. *Smile

 

shut down with no BSOD


hi guys.

Weird problem. Had a BSOD which you guys id'd as being a malware-bytes issue so its been disabled. But now its shutting down with no BSOD primarily while in a browser but not any in particular.

Appreciate any help you can give.

 

Random BSOD while browsing internet


BitDefender is nothing special. mwac.sys causes BSODs anywhere.
A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
In that very thread, the suggested action apparently worked.

The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
That is why I posted that my suggestion may work, or may not. Let us see where it goes.