Windows 10: Hibernate issue

I have Dell inspiron 5559 laptop...os-windows 10. Recently when I was using my laptop it suddenly stoppednot even showing shutting down as if by battery was at 0% charge. But at that time charging cable was connected. Now when I use the laptop with charging cable connected after 2-3 minutes it will show 'hibernating' then 'lock' and my laptop automatically turns off. I have removed the battery and connected the charging cable it works fine. So please tell me the solution.

:)

 

Missing hibernate button

Hi Yusak,

We would like to isolate this issue that you're having right now. Will you be able to provide the exact error message that you recieved?

We suggest that you try to enable hibernation on your device using the Command Prompt.

To make hibernation available, follow these steps:

• Click Start, and then type cmd in the Start Search box.
• In the search results list, right-click Command Prompt, and then click Run as Administrator.
• When you are prompted by User Account Control, click Continue.
• At the command prompt, type powercfg.exe /hibernate on, and then press Enter.
• Type exit, and then press Enter to close the Command Prompt window.

We will wait for your response.

Regards.

 

Windows 10 Hibernate problems

I suggest you to follow the methods provided below and check if it helps.

I suggest you to run the Power troubleshooter by following the steps below and check if for any power components change status.

• Press Windows logo key on the keyboard, type troubleshooting and select the top most search result.
• Click on View All from the left side panel of the window.
• Select Power from the options, click on Advanced option and check Apply repairs automatically option.
• Follow the on screen instructions and wait for the troubleshooting to complete.
• Check for the missing/corrupted power component status of the troubleshooter, close the window and check if the issue is resolved.

You can follow the step by step guide to
enable hibernate option in windows 10.

 

Another power related issue (Hibernation error)

Hi Daniel,



Thank you for your reply with the Hardware configuration information of your device.

1. What is the make and model of the laptop?
   
2. Have you tried all the above mentioned methods which was suggested to fix the issue with the Hibernation?
   

Awaiting for your response.



Muralidhar

Microsoft Community Moderator