Windows 10: HID compliant headset crashing causing windows to freeze

Discus and support HID compliant headset crashing causing windows to freeze in Windows 10 Drivers and Hardware to solve the problem; The HID-compliant headset driver is crashing usually while im gaming and causing my screen to go black and not registering any input. This link is... Discussion in 'Windows 10 Drivers and Hardware' started by OpGamer97, Nov 3, 2020.

  1. OPGAMER97
    OpGamer97 Win User

    HID compliant headset crashing causing windows to freeze


    The HID-compliant headset driver is crashing usually while im gaming and causing my screen to go black and not registering any input. This link is people having a similiar problem but none of the fixes listed worked for me.
    https://answers.microsoft.com/en-us/windows/forum/all/windows-freezingrestarting-hid-compliant-headset/0a5c6685-188f-4b67-9450-196cbd4a1a0f

    I even tried resetting windows but the crashes are still happening.


    This is whats shown in the event viewer:

    The device HID-compliant headset location unknown is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.


    This error also appears just before the crash in the event viewer:

    The RasMan service depends on the SstpSvc service which failed to start because of the following error:

    The operation completed successfully.

    :)
     
    OpGamer97, Nov 3, 2020
    #1
  2. LUIS MOLON
    Luis Molon Win User

    Windows freezing/restarting, HID-compliant headset problem

    I'm having recurrent problems with this HID-compliant driver, which continues to broke and freeze my PC, usually while gaming. My headset is a Razer Kraken 7.1 V2.

    HyperX Cloud II restarting my pc without warning : HyperX

    At this link, we have another guys having the same problem with another headset. This is a Windows bug/problem, for sure. So, if anyone knows how to fix it, help me out. Thank you.

    Windows event viewer:

    The device HID-compliant headset (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.
     
    Luis Molon, Nov 3, 2020
    #2
  3. ṢMEED
    Ṣmeed Win User
    Ṣmeed, Nov 3, 2020
    #3
  4. TIGEROMEGA
    Tigeromega Win User

    HID compliant headset crashing causing windows to freeze

    HID Compliant mouse problems

    Since the Creators update when I restart my PC the mouse moves to the top of the screen. It just moves on its own power. I have to unplug both my G35 headset and my X52 HOTAS from there I have to go to Device Manager and remove the 2 HID compliant mouses. Then I can plug them both back in and everything works ok. I also have a Logitech Wireless mouse that shows in the Device Manager and I leave that one running. I hope this gets fixed soon. It's a pain in the *** to have to go through this after every restart. I downloaded the latest Logitech drivers but they were no help. I really don't understand why I get 2 separate HID compliant mouses as well as the Logitech mouse in the Device Manager. Any suggestions?
     
    Tigeromega, Nov 3, 2020
    #4
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HID compliant headset crashing causing windows to freeze

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