Windows 10: HID compliant pen and HID compliant touch screen drivers gone from Device Manager

I just got my Surface Pro 7 last Christmas and everything's working out so well. I've been using it for work I'm an illustrator so I use the pen and the touch screen a lot and for uni my notebooks are digital so I also use the pen and the touch screen a lot.


However, since the last Windows 10 update 01/16/21, my pen started losing its stabilizer or at least it didn't make clean lines, then I thought that I needed to change the battery, but a few seconds later, it stopped working completely. When I checked, even my touch screen stopped working as well.


I've tried rebooting it and when it was back on, the touch screen was working but the pen wasn't. So I tried rebooting it again but both are not working. So I looked up how others fixed theirs and I tried one thing which was to uninstall and reinstall the HID touch screen driver. But when I did that, it was showing up in the hidden drivers for a while, then it was gone completely. I couldn't find it anymore. So I restarted my computer again and checked for windows update and so I let it update for a while. When I got back, the touch screen driver still was still missing in the device manager, even when it shows all hidden drivers. This time, I also noticed that even the HID compliant pen driver is missing too. And I have a code 10 error with Intel R Precise Touch Device driver.


I can't find any fix anywhere for this issue.

:)

 

HID-Compliant touch screen

HID-Compliant touch screen is not even listed under device manager anymore after doing an update. I have Toshiba Satellite, Windows 10.

I have checked hidden folders, tried detecting for changes, updated drivers, everything. Still no touch screen. Please help?

 

HID-Compliant touch screen is no longer in my device manager

Hi Tisha21

I was lucky to solve the HID touch screen problem on my labtop in this way:

Computer Management / Device Manager / System Devices

Under System Devices, I started clicking update drivers for each and every system device on the list.
Most were already updated, but a bit down the list there was a device that was not updated.
Unfortunately, I do not remember which one should be updated, but suddenly the
HID-Compliant Touch Screen component was no longer a hidden device an the touch screen worked Again

/Thomas

 

Where can I find the drivers to reinstall HID-compliant touch screen as an option in HID in Device Manager?

I have an ACER UT241Y touch screen monitor which is connected via HDMI to a Windows 10 Pro 64-bit mini PC.

The touch screen isn't working and all of the support threads I've read point to the "HID-compliant touch screen" option in the Human Interface Devices list in Device Manager.

Problem is, I don't have an "HID-compliant touch screen" option in the Human Interface Devices list in Device Manager.

How do I get it back?

Thank you.

TMT