Windows 10: Hide "my documents", documents shortcut and windows folder with GPO/register

Hello, community, in my company, we provide storage for our customers. Each customer can access their own folder via Citrix.The problem is when I map a folder to their AD account/group, it automatically creates a folder "MyDocuments" and links it to the "Documents" shortcut. I do not want any folder structure in File Browser.What is also weird is that some users have automatically created a " Windows " folder... which needs to be gone.Below is the inside of one of the customer folders.

:)

 

Shortcut to Documents


This link looked like it might be what I want: This PC 'Folders' - Add or Remove in Windows 10 - Windows 10 Forums
Unfortunately, it only hides the links. Using a shortcut to one of the folders still takes me to Thic PC -> [folder]

I found a way to get what I wanted, though. Through a combination of re-naming Documents, creating new folders, deleting Documents and re-naming the new folder to "Documents" I eventually got it. I'm not sure of the exact steps, but I had to delete "Documents" more than once to get it working.

 

My Documents Files - Deleted?

Thanks for the reply though my drive letter is actually F:\ and does not show a Data folder. When I click on the shortcut it takes me straight to my (administrators name)/Documents, so the link is correct. Not sure what happened.

 

Downloads folder is the Documents folder

Hi Chris,

Thank you for posting your query on Microsoft Community.

I suggest you to Restore to Default the folders and document settings and see if it helps.

Step 1:

Please follow below steps and check if it helps.

• Go to Download folder.
• Right click on the Download Folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

Step 2:

Please follow below steps and check if it helps.

• Go to Documents folder.
• Right click on the Document folder and go to Properties.
• In Properties go to Location tab.
• In location Tab Click on Restore Default.

After performing above steps change the settings as you required and check if it helps.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank you.