Windows 10: High definition audio problem

Discus and support High definition audio problem in Windows 10 Drivers and Hardware to solve the problem; Hi I have old Dell Latitude E4300 laptop (include Intel Mobile Intel 4 series express chipset family) with Windows 10. It has work fine, however last... Discussion in 'Windows 10 Drivers and Hardware' started by Kari T.Sipilä, Aug 16, 2018.

  1. High definition audio problem


    Hi

    I have old Dell Latitude E4300 laptop (include Intel Mobile Intel 4 series express chipset family) with Windows 10. It has work fine, however last summer I start to have a problem with audio and video. Both works but every two or three seonds video freeze for half a second and in audio there is a brrr -sound. It seems to me that Micsoft has update HDMI driver in August and that is reason for problem. Driver is date 3..8.2018 and has a version number 10.0.17134.228. It seems thet there is no rollback to this dirver.


    Thanks

    Kari

    :)
     
    Kari T.Sipilä, Aug 16, 2018
    #1
  2. Arun B J Win User

    IDT High Definition Audio CODEC Not Working

    Hi,



    I realized your concern and will assist you to resolve the issue.

    I suggest you to update the driver and check if the issue persist.

    Follow the steps to Update the driver and check if it helps.

    • Press Windows key + X key and click
      Device Manager.
    • Select IDT High Definition Audio CODEC on Device Manager.
    • Select the Driver tab.
    • Click on Update Driver.
    • Select the option “browse my computer for driver software”.
    • Select the option “let me pick up a list of device drivers on my computer”.
    • Select the High Definition Audio Device instead of IDT High Definition" And click next.


    Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

    Thanks and regards.
     
    Arun B J, Aug 16, 2018
    #2
  3. Gene64 Win User
    IDT High Definition Audio CODEC Not Working

    Taking those steps changed the devices in the playback (now they're "2- High Definition Audio Device" instead of "IDT High Definition Audio CODEC". But unfortunately, I still cannot
    hear anything, though it did fix my problem where my microphone would say "Currently unavailable".
     
    Gene64, Aug 16, 2018
    #3
  4. Arun B J Win User

    High definition audio problem

    IDT - Audio Device - IDT High Definition Audio CODEC - Error 0x8007001f

    Hi,

    Thank you for posting your query on Microsoft Community.

    I understand your concern regarding the issue that you are facing.

    I suggest you to follow the steps below and check if it helps.

    1. Select IDT High Definition Audio CODEC on Device Manager.

    2. Select Driver tab.

    3. Click Update Driver... button.

    4. Select -> Browse my computer for driver software.

    5. Select -> Let I pick up a list of device drivers on my computer.

    6. Select HighDefinition Audio Device (Not IDT High Def... This is important.) And click next.

    Appears Warning message, but reply Yes.

    7. Windows has successfully update your driver software.



    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help
     
    Arun B J, Aug 16, 2018
    #4
Thema:

High definition audio problem

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