Windows 10: High Kernel Latency

Discus and support High Kernel Latency in Windows 10 Gaming to solve the problem; Hi I have a new laptop, ROG Zephyrus DUO 16, Model GX650PY. Could someone please look at this LatencyMON data and give me... Discussion in 'Windows 10 Gaming' started by David Hlaváček1, May 16, 2024.

  1. DAVID HLAVáčEK1
    David Hlaváček1 Win User

    High Kernel Latency


    Hi I have a new laptop, ROG Zephyrus DUO 16, Model GX650PY. Could someone please look at this LatencyMON data and give me feedback?_________________________________________________________________________________________________________ CONCLUSION _________________________________________________________________________________________________________ Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executi

    :)
     
    David Hlaváček1, May 16, 2024
    #1
  2. YUHAO LI - MSFT
    Yuhao Li - MSFT Win User

    storport.sys high latency

    Hello, Nico Koss

    Welcome to Microsoft Community.

    High DPC (Deferred Procedure Call) latency can indeed cause the issues you're experiencing. The `storport.sys` driver is related to storage port I/O, and high latency in this driver can lead to system freezes and audio glitches.

    As suggested by LatencyMon, disable any CPU throttling settings in the BIOS. This includes settings like AMD Cool N Quiet and Intel Speed Step. These settings can sometimes interfere with real-time performance. Back up your important files in advance, just in case.

    You can also check SATA Ports. Some users reported that moving their SSD to different SATA ports on their motherboard helped reduce latency. If you have other drives connected, try disconnecting them and see if the issue persists.

    In addition, high-performance power plans can sometimes help reduce latency issues. Go to Control Panel (You can search it in Start menu) > Power Options and select a high-performance plan.

    If the problem persists, consider reaching out to MSI support for further assistance:

    Contact us | MSI Global

    Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

    Yuhao Li

    Microsoft Community Technical Support
     
    Yuhao Li - MSFT, May 16, 2024
    #2
  3. SNITSMAN
    snitsman Win User
    High Latency

    I'm having an issue with high latency. After a reboot the computer runs fine....but over time the latency continues to increase so eventually everything starts to respond so slow that it is unusable and have to do a hard restart. I haven't been able to
    figure it out. I bought an external network card to use instead of the onboard one hoping that would fix it....but same results. Anyone have any ideas??
     
    snitsman, May 16, 2024
    #3
  4. NICO KOSS
    Nico Koss Win User

    High Kernel Latency

    storport.sys high latency

    Okay, is there also a way to figure out why the storport.sys is making the latency so high? just wondering to know if there is any way
     
    Nico Koss, May 16, 2024
    #4
Thema:

High Kernel Latency

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