Windows 10: Highlighting of text does not work correctly 2019-12-30

Data highlighting to Copy data is not working correctly or consistently. Frequently when highlighting multiple letters or words the curser hangs up and stops moving so I can’t highlight all of the desired text. This occurs on multiple applications – Word, Outlook, Firefox, …. Sometimes it works and sometimes it doesn’t. It is not a mouse problem as I just installed a new mouse and it behaves just like the original mouse. It started after MS started doing frequent updates. I have seen numerous issues from other MS customers but I have not seen any MS replies that address the problem.

:)

 

Highlighting of text does not work correctly

Highlighting of text does not work correctly

When I attempt to highlight text and hold down the mouse button at where I want it to start

The following happens

1. It does not highlight at all

2. It may start to highlight 3 or 4 words in or several lines later then on releasing the mouse button

The highlight might remain on or turn off

3. It starts to highlight correctly then turns it off on releasing the button

4. It starts to highlight correctly but turns off without releasing the button

5. It does it correctly

6. Starting at the end of the text it does it correctly more often though still get the same problems as above

It does this if I use either the wireless mouse or the touchpad on the machine

It happens using Browsers Word Processors Spreadsheets etc.

This problem first appeared after a windows update in September or October Windows downloaded some more updates a few days later and the problem disappeared

With the windows update in December the problem started again and is still happening

The machine is a Toshiba L850D and a Logitech M520 mouse running Windows 10 home

I have run device manager and several other third party software and they all tell I have the correct or latest drivers

I have done both virus and malware scans using several different software packages

HELPPPPPPPPPPPPP

 

Highlighting of text does not work correctly

We have looked further into this case and one possible reason why you are having this issue with highlighting text using the web based version of Word is your mouse settings. We recommend that you go through your mouse settings for us to isolate this. To
do this:

• Press Windows key + I to open Settings.
• Click Devices > Mouse & touchpad.
• Under Related settings, click Additional mouse options and check your settings.

Update us with the result so we can assist you further.

 

Text highlight not sticking - Post Anniversary Update Issue


Immediately following the Anniversary Update, I have been experiencing issues with text highlighting.

Left click text highlighting rarely 'sticks', or stays highlighted after releasing the left mouse button.

Right click text highlighting doesn't highlight text at all.

I have tried using another mouse (different manufacturer) - same issue.

Does anyone have any suggestions, or has anyone experienced this issue?

Thanks

P.s. I've tried some basic troubleshooting such as searching for updated drivers, restarting system, using another mouse (as mentioned)