Windows 10: Hit Start > Power -> Shutdown and computer remains on desktop

so I'm running Windows 11, new system build as I've upgraded parts frfom a 3080ti to a sapphire radeon RX 7900 xtx, upgraded my motherboard to an MSI X670-P Pro wifi AM5 ATX and upgraded my RAM to a DR5.Anyhow.. beside the point. I've had over 2 months of my computer being in a repair shop due to a power issue. it _seems_ to be fixed where the computer would self boot, short out something. Long story short replaced the motherboard to the same board and removed the old faulty one, power supply was changed, etc etc.During the power fluxuating issues and even last night when I got the computer

:)

 

The computer shutdown itself restart?

Hi Tín,

A computer can shutdown based on the instructions given to its power settings. If you are using a laptop, there’s an option that when you are just closing a lid, it can shutdown your computer.
To ensure that we can provide the appropriate resolution to your concern, we’d like to ask you a few questions:

• What were the recent changes made on your computer before you experienced this issue?
• What troubleshooting steps have you done so far?
• What activity are you performing that may trigger to shutdown your computer?
• Can you provide us a screenshot of your power settings?
• Are you using a laptop or desktop computer?

We’re looking forward to your response.

 

Laptop remain on after shutdown...

Hi Gnansagar,

Thank you for posting your query in Microsoft Community, we appreciate your interest in Windows 10.

This issue could be either due to some issues with the power settings or corrupted system files on the computer.

Please be informed that you have installed all the pending updates and drivers are up to date.

Try the below methods and check if that helps:

Method 1: Run the Power Troubleshooter


Power troubleshooterfind and fix problems with your computer's power settings to conserve power and extent battery life

• 
  Type “Troubleshooting” in the
  Search bar on the desktop and press “Enter”.
  
• 
  In the “Troubleshooting” window, click on “View All” on the left pane.
  
• 
  Click on “Power”.
  
• 
  Click on “Advanced” and then click on “Run as Administrator”.
  
• 
  Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
  

Method 2: Disable Fast Startup
and check if it works for you.

Steps:

• Press Windows + X
  key and click Control Panel.
• Click on Power options.
• Click on "Choose what the power buttons do".
• Click on "Change settings that are currently unavailable". If it prompts to click on yes, then click
  Yes.
• Uncheck "Turn on fast startup (Recommended)" under shutdown settings.
• Click Save changes to configure the settings.

Hope it helps. Kindly update the status of the issue, we will be happy to help you.

 

Shutdown -i says access denied.

Hi Lucian,



Thank you for posting your query on Microsoft Community.



I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

The issue could occur if there is change in power settings.

To assist you better, please provide us the below information:

• When you say that "shutdown -I", how exactly have you shutdown the computer? Have you tried to shutdown the computer by typing command "shutdown -I" in the command prompt?
• Have you tried to shutdown using power button in the Start Menu?

I suggest you to try to shutdown the computer by following below steps and check if the same issue occurs or not.

1. Click on Start Menu.

2. Click on Power button and then click on Shut down.

Reply to us with the information, so that we can assist you better.

Let us know if you need any further assistance on Windows related issues and we will be glad to help.