Windows 10: Hitachi LG Slim CD/DVD writer not appearing in Device Manager

Connected my new LG/Hitachi slim cd/dvd writer (model number: GP60NB60.AUAE12B) to my Dell G5 5500 laptop, but it's not recognized, it doesn't appear in Device Manager. It does appear in This PC though, if that's a good sign? I have read that a lot of people have sorted this problem by uninstalling either IDE ATA/ATAPI Controllers or SATA Controllers. I don't seem to have any of these Controllers? Any ideas how to get Windows 10 to recognize my CD/DVD writer?

:)

 

LG Slim portable DVD Writer

I just received my new LG slim portable external DVD writer and cannot get it to work. I have Windows 10 on my laptop. I have inserted the DVD that came with it and it seems to be read and a few minutes later the writer opens and says insert DVD. I have
done this but am unable to open or view my DVD. When I open documents to check Drive E it is not there. Any suggestions on how to get this to work?

 

LG Slim Portable DVD Writer & Windows 10

I have the external LG Slim Portable DVD Writer that is compatible to Windows 8 and recently downloaded Windows 10 to my Samsung laptop. Now my LG DVD Writer won't play any dvd's, the computer recognizes them and so does the VLC app but won't play it.
Do I have to buy another DVD Writer that is compatible with Windows 10?

 

Cannot connect LG Slim Portable DVD Writer to Surface Pro 4

I am trying to connect a LG Slim Portable DVD Writer to Surface Pro 4 and after insuring all updates are current to my system and plugged directly into USB port of the surface it is not registering. I can hear the drive "whir" at start-up but nothing happens.

Any suggests?

Thanks