Windows 10: Home build: crash after waking up from "sleep mode"

Greetings All,

First off, thank you for helping with these issues - I think what you guys (and gals) do is awesome and I wish I had the same troubleshooting skills.

I have recently completed a new home build with the following specs:

Processor: i7-6700k
Motherboard: Gigabyte GA Z170X Gaming GT
Memory: Corsair Vengence LPX DDR4, 2666
GPU: Sapphire Radeon R9 Fury
SSD: Intel 750 Series, 1.2 TB
PSU: Corsair RM Series 750 Watt
Case: Corsair Carbide Series Air 540
OS: Windows 10 Home

The build went fairly well and the computer seems rather stable (and very, very quiet). But the main problem I am having is that after the computer wakes up from sleep mode, it crashes a few seconds later and re-boots. The event log will be riddled with entries upon reboot, but one critical event in particular catches my attention:

Event ID: 41, Kernel-Power

There are also a number of Errors that show up; not sure if they are normal or not but I suspect errors should not typically occur. I've updated all of my device drives but that didn't really seem to help the issue. I also tried changing the power settings and un-selecting "Fast Startup" as per a recommendation I read on a different forum but that had no effect. To prevent the system crash, I've simply been shutting down my computer after I am done using it which isn't a bad thing, but I'd like to have the option of using sleep mode.

Also, for what it's worth, I remember having a bitch of a time with sleep mode with RAID 0 on my old computer, so perhaps Windows does not yet adequately support "sleep mode" with PCI-E controllers.

Thanks again,

Michael
Attachment 40720

:)

 

win 10 aniversary update

I hadn't noticed that one. Same here.

Have to reset it from sleep mode and reboot.

 

Will NOT stay in Windows 10 sleep mode

Installed Windows 10 two weeks ago. Program will not stay in sleep mode.......initially goes into sleep mode but wakes up after about one hour. Would like to use sleep mode to preclude "booting up" each time I start/restart/reuse. Any ideas?

 

Hi Michael,

Welcome to the 10forums.

FYI, the Kernel-Power 41 event just means the pc has restarted due to a power problem.
This occurs every time you get a crash, doesn't matter if it is a BSOD or an out of nowhere reboot/crash.

Is it correct that you don't get a BSOD?
If you don't get any, please create a new thread at the Performance and Maintenance section.

 

Thanks for your reply, axe0. You are correct, I do not get the BSOD; instead, I get a message on what looks like the loading screen that reads something like "Windows encountered an error and must reboot" every time after waking from sleep mode. I will start a new thread under Performance and Maintenance.

Thanks again,

Michael