Windows 10: Homegroup Problems - Help

Discus and support Homegroup Problems - Help in Windows 10 Network and Sharing to solve the problem; I've updated two of four PCs from Win 7 home premium to Win 10. The Win 10 PCs can see each other on the network, are not able to access each other.... Discussion in 'Windows 10 Network and Sharing' started by fatz2fly, Aug 6, 2015.

  1. fatz2fly Win User

    Homegroup Problems - Help


    I've updated two of four PCs from Win 7 home premium to Win 10. The Win 10 PCs can see each other on the network, are not able to access each other. Attempts to access results in an error message that reads to recheck the name of the device or check with the network administrator for errors. But, the Win 10 PCs can see and access files on the two remaining Win 7 PCs. And, the Win 7 PCs can see, and access files on the Win 10 PCs (as well as each other). Attempts to have the Win 10 devices join the homegroup result in an error message that no homegroup is available. There is no option to leave the homegroup and/or start a new homegroup. File and print sharing is turned on and permissions have been granted. Internet is connected and working on all four devices. Attempts to solve the file sharing problem have been made with the option of allowing Windows to manage the network and with the option to have users manage the network. So far, nothing has worked and I have run out of ideas. The four PCs absolutely must be able to share files routinely. Please tell me what I am doing wrong. Thank you.

    :)
     
    fatz2fly, Aug 6, 2015
    #1

  2. Homegroup connection not working and it does not appear Microsoft is addressing problem

    Hi,

    We apologize for the inconvenience.

    Try to run the HomeGroup troubleshooter and check if it helps.

    • Search for HomeGroup in the Search and click on it to open.
    • Then click on Start HomeGroup troubleshooter.
    For reference:

    HomeGroup problems in Windows:

    http://windows.microsoft.com/en-US/windows-8/homegroup-problems-in-windows

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, Aug 6, 2015
    #2
  3. Windows 10 homegroup and networking problems

    Hi Oregon,

    Sorry for the delayed reply.

    Try to run the HomeGroup troubleshooter and check if it helps.


    • Search for HomeGroup in the Search and click on it to open.

    • Then click on Start HomeGroup troubleshooter.
    For reference:

    HomeGroup problems in Windows:

    http://windows.microsoft.com/en-US/windows-8/homegroup-problems-in-windows

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, Aug 6, 2015
    #3
  4. fatz2fly Win User

    Homegroup Problems - Help

    For a Win 10 device to join a previously established Win 7 homegroup, do not go through control panel, networks etc. That does not work. If you try this path, when you enter your homegroup password, it will search for a while and then tell you that the homegroup does not exist.
    What does work is this. Open file manager and right click on your documents. Then, click on 'sharing'. Next, select your sharing options. Then click on homegroup sharing. You will then get the option of entering the password from your Win 7 homegroup. From there, you are good to go. Doesn't necessarily make sense, but it does work.
     
    fatz2fly, Aug 6, 2015
    #4
  5. rbmorse Win User
    If you're still having Homegroup problems, make sure the update KB 3081424 is installed. It cleared a lot of issues I was having between the Windows 10 machine and the others on the LAN that had not upgraded, yet.
     
    rbmorse, Aug 8, 2015
    #5
  6. afhobbs23 Win User
    I have done the following and still cannot get Homegroup working in Windows 10:

    1. In safe mode I deleted the files in C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\PeerNetworking on the primary computer (a Dell Inspiron 570 desktop running Windows 10, with a printer attached by USB, that connects to router by cable).
    2. I did the same on 3 laptops (that connect to router by wireless; 2 are Windows 10, 1 is Windows 7) via Safe Mode so that any in-use files could be deleted. Then shut down all 3 laptops.
    3. I then created a new Homegroup on the desktop computer (with a new password, of course).
    4. I tried to join laptops to the new homegroup with no success.
    5. When I go back to desktop and click on Homegroup in Windows Explorer, it gives me the Join Now (which it shouldn't do since I already created it on this one). When I try to join it fails.

    I have tried to verify that update KB 3081424 is installed but the Update listing in Windows 10 only lists the most recent ones which are dated 8/14/2015 or later.

    Need help! I am at my wits end.
     
    afhobbs23, Aug 15, 2015
    #6
  7. Same problem I solved by turning off password sharing on all computers, then under manage windows credentials delete all homegroup elements registered there and then made a new homegroup with new passwords. All worked fine.
     
    Christian Ley, Aug 18, 2015
    #7
  8. afhobbs23 Win User

    Homegroup Problems - Help

    Where do you do these things specifically, i.e. turn off password sharing, and manage windows credentials?
     
    afhobbs23, Aug 18, 2015
    #8
  9. click search icon, type "password" - then windows will suggest a number of options - select "synch your passwords on this PC", turn off
    click search icon again, type "manage windows credentials" - windows suggest the right path - select it
    highlight one PC at the time - you will get the option "edit" or "delete" - select delete (all must be deleted)
    restart your primary (master) PC

    click on search again type "network" - select "network and sharing center" follow the steps to join a home group. Microsoft will provide a Password - make a note of it - you will need it for the other computers.
    now restart all other PC's you want to join the homegroup. Connect them to the newly created homegroup:
    click on search of all other PC's, type "network" - select "network and sharing center" and join all other PC's to the homegroup of your primary PC with the same password that was provided on the primary PC.
     
    Christian Ley, Aug 18, 2015
    #9
  10. Eric2XU Win User
    Having similar issues. I have tried deleting all the files on both end from:

    C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\PeerNetworking

    I have removed all entries from Windows Cred store

    I have disabled shared passwords on both

    I have recreated and rebooted about 5 times. Each time I can join the newly created but nothing ever shows up form one PC to another.

    All network interfaces are private on both machines, firewalls are down, and IP6 is enabled (as well as IP4)

    Homegroup is a big pile of steamy crap.

    All I really want to do is make a file share that another MicrosoftAccount can access. Is that possible?
     
    Eric2XU, Aug 23, 2015
    #10
  11. Hi, I do not find folders on my PC as you indicate on the path above.
    I did not delete anything in the root or in folders. I used the tools provided by Microsoft. My home Network works perfectly - I am happy with it. For automatic synchronizing of files and folders on 2 PC and a network drive I use the commercial app Allway sync pro.
     
    Christian Ley, Aug 23, 2015
    #11
  12. afhobbs23 Win User
    I too still have still not been successful.

    I have deleted credentials, hidden PeerGroup files (i.e. C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\PeerNetworking), etc.

    I have a Windows 7 computer out of 6 total that still says its part of a Homegroup "owned" by one of the others in the house, even though that other one says it is not part of a group. For some reason I cannot get PeerNetworking Group service to turn on. I suspect if I can do that that I will be able to successfully leave the group. I have deleted credentials and PeerGroup files on this Windows 7 computer as well.

    I am convinced that there are some files elsewhere that contain information about the HomeGroup but who knows where they are. If someone could tell me where they are and I could delete those then that would end the existence of the old Homegroup and I could create a new one.

    Does anyone from Microsoft monitor these forums???
     
    afhobbs23, Aug 24, 2015
    #12
  13. SOHO1 Win User

    Homegroup Problems - Help

    Yep, that's my situation.

    But this does not work for me, instead it creates a new homegroup.
     
    SOHO1, May 1, 2016
    #13
  14. SOHO1 Win User
    Same problem here. Sounds like a job for Super-BRINK.
     
    SOHO1, May 1, 2016
    #14
  15. EdTittel Win User
    When dealing with a similar problem recently, I decided to kill the old homegroup so I could create a new one. The only way I could get that to work was to power down every workgroup member on the network. Then, I fired them up one at a time, and removed the registry keys in the PeerNetworking hive as discussed earlier here. After I had done this on all machines, I logged into a single machine (all other machines still shut down) and was then able to create a new workgroup, rather than being asked to join an existing one. After that, I turned on each of the other machines, and had them join the new workgroup after they finished booting up. You can't really "kill" a workgroup unless all active members are absent when you do it on a single machine as described. This took me the better part of a looooooooong day to figure out and implement. Hope I can save you that amount of trouble!
    --Ed--
     
    EdTittel, May 2, 2016
    #15
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Homegroup Problems - Help

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