Windows 10: horrible experience with recent windows update

Hi I've had a horrible experience with windows update about a week and half ago. I lost access to my task bar including all icons, ability to search and ability to navigate files etc, windows key doesn't work, volume keys don't work and I can only access programs that have been saved on my desktop. I spent a few hours on the chat with technical help a few times - the people that I spoke to were lovely and I was grateful for the time and effort Microsoft staff took to help me. When microsoft escalted my technical fault and organised to call me back, they didn't call. When my fault was escalte

:)

 

Horrible experience.

I recently had the horrible experience of contacting Microsoft support since I was double billed for my son's xbox subscription. The call was dropped 4 times after being transferred to "someone who can assist me" l so I had to keep calling and repeating
the information. The account is in my son's name and credit card mine however I could not get a refund unless my 10 year old authorises it??? After wasting hours, I finally gave up and no refund. Is this Microsoft's way of getting extra money? Incorrectly
bill customers and then frustrate them so they no longer seek their money back? HORRIBLE CUSTOMER SERVICE!!!!

 

Recent File List

Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file1

Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file2
Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file3
Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file4
Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file5
Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file6
Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file7
Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file8
Remove-ItemProperty -Path "Registry::HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion
\Applets\Paint\Recent File List" -name file9
...

you get the idea. ( too lazy to put it in a for loop and test it.

or just open regedit and remove all the fileX from that key.

 

I got no sound microsoft or horrible sound

Hi Roger,

Thank you for contacting Microsoft Community.

In order to help you better, could you please confirm a couple of things.

• What happens exactly when you try to play the sound?
• Are you getting any error message?
• Have you installed all the pending Windows updates?

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to follow below steps and check.

Step 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

• Go to “settings” and click on “update and security”.
• Under tab “Windows update”, click on the icon “check for updates”.
• Then once you find the pending updates install it and check.

Step 2: I suggest you to follow the steps from the below article and check if it helps.

Fix sound problems

Fix sound or audio problems in Windows - Microsoft Support

Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.