Windows 10: How can I add a workplace account to the Mail App

When I try to add a workplace (Office 365) account to the Mail or Calendar app on my W10 Pro Desktop it either doesn't recognise my credentials or doesn't sync any information.


I have successfully added it as a workplace account in Settings>Accounts and it works fine in Outlook on this machine


I have also successfully added it in the Mail app on my W10 Home laptop


What am I doing wrong?

:)

 

Deleting an old workplace account

Hello - I'm trying to remove an old workplace account from my personal computer, but going round in circles.

In the list of accounts it's in the "Accounts used by other apps" section.

Any suggestions would be very welcome.

 

Mail app will not open on 10041.


Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)

 

Cannot open mail app settings


OK, my next suggestion was going to be uninstalling Mail and Calendar and reinstalling from the Windows Store. You can have a go at this by following these steps.

1. Open the Start menu, type Windows PowerShell.
2. Right click on the Windows PowerShell and select Run as administrator.
3. Enter the below command to remove the Mail and calendar app.

get-appxpackage *microsoft.windowscommunicationsapps* | remove-appxpackage

After performing the above steps, install the Mail and calendar app from the Windows Store.

Hope this helps, you will, of course, have to add you accounts back again.