Windows 10: How can I connect my HP laptop my EliteDisplay E201 monitors using an HP docking station G5...

How can I connect my new HP laptop to my EliteDisplay E201 monitors using an HP docking station G5 when HDR is not supported?

:)

 

Dual Monitors connecting to Docking Station

I have an HP laptop, running Windows 7, with an HP docking station. I also have dual LG monitors. I have one monitor connected through the VGA port. I have a Displayport to HDMI cable for the second monitor. The display ports on the docking station
are ++. The HDMI monitor will wake up when connected, it asks if I want to connect, but I cannot answer OK. It then goes to sleep. I have the monitors set to extend, and I keep the laptop closed. Both monitors work, using the VGA, so I know it isn't a
monitor issue. Suggestions?

 

Windows 11 HP laptop not detecting external monitor using J5 docking station.

Windows 11 HP laptop not detecting external monitor using J5 docking station. Changed hdmi cable and replaced docking station. Will not display on HP external monitor.

 

HP Elitebook 840 G5 Can Only Use One Monitor at a Time via Docking Station

Hi,

Thank you for writing to Microsoft Community Forums.

The issue might be due to the display driver or due to improper connection.

Windows can automatically detect one additional display. If you connect two or more monitors, you must manually designate the primary display, and apply display settings. So, when you connect it the next time, Windows will identify the primary display and
applies the settings specified for each additional display.

You can try the below steps and check:

Update the display driver and check:

Refer this article on
Update drivers in Windows 10.

You can also update the graphics driver from the
HP website for the product that you are using.

I would also suggest you to download and run the
HP Support Assistant. This will provide support for updating and managing the device firmware on the system.

Unplug the external monitors and try the below steps

1. Power off the laptop, and connect the first monitor.

2. Power on the external monitor first, and then the laptop.

3. Press Windows key + P together, and select Extend.

4. Power off the laptop, and connect the second monitor.

5. Power on the external monitors, and then the laptop.

6. Press Windows key + P together, and select Extend.

Take your time to try the suggestions and let us know the results at your earlier convenience.

Regards,

Naveen M

Microsoft Community - Moderator