Windows 10: How can I find/prevent automatic computer restart?

Hello I recently joined the IT department as a technician, I have laptops HP ProBook 455 G7 that automatically restart during use and close all applications. I use Windows 11 Pro version 22H2.I've even disabled automatic restart on system error in settings but it still hasn't solved the problem.Can anyone help me find the problem, please?

:)

 

Automatic Restart

We appreciate your response. We suggest that you turn on the automatic restart using command prompt. However, you need to access the
Startup settings. On some Windows 10 computer, pressing
F11 once a computer boots up will bring the System Recovery menu. We suggest that you check if it's the same on your computer. Here are the steps on how to do so:

• Turn on your computer, then press F11 simultaneously.
• If a blue screen with Choose an option shows up, click on
  Troubleshoot.
• Look for Advanced options, then click on Command Prompt.
• On the command prompt, type this in "wmic RecoverOS set AutoReboot = True".
• Once done, click the "X" at the top right of the screen.

Restart your computer and see if the issue persists.

We would appreciate it if you'd provide a screenshot of the command prompt.

We're looking forward to your feedback.

 

Random restarts

when you start the computer up press F8 repeatedly until you get a list of how to start windows, choose do not automatically restart on system failure. if your getting bsod's list what your getting here so we can further help you. IF the system is not getting bsod's and still restarting as you say then i would look into getting a line conditioner for your computer as you might be having power issues.

 

Latest updates prevent Windows from loading; automatic repair fails

The latest updates (5th January) prevent Windows 10 from loading. Here is the train of events.

• Run the updates
• Restart the computer
• Shows a black screen with the jail window (or whatever you call that blue window); I waited 20 minutes before giving up
• Ctrl+Alt+Delete: nothing happens
• Press the hardware power button: the computer switches off
• Turn on the computer: goes back to step 3
• Hard power-off
• Turn on computer: goes into automatic repair
• Message: "Automatic repair couldn't repair your PC"
• Select "Advanced options" > "Troubleshoot" > "Advanced options" > "System Restore" and restore to the most recent system restore point
• Computer restarts normally

I have tried this three times, and the results are consistent. Every time that I run updates, the computer won't load.

What can I do, please, to get the updates working again? As far as I know, it's not possible to prevent the automatic updates (which was what began this process), and anyway I wouldn't want to prevent updates because of the security risk.

Thank you