Windows 10: How can I find the BitLocker recovery key so that I can save it externally

I had my computer freeze and required a BitLocker recovery key to unlock it. Since I was unable to find it, I had to reset the computer and lose some data. I'd like to prevent this in the future by saving the recovery key externally on a USB drive, as well as printing it on paper. But I can't find the key. The instructions that I've read say to type BitLocker in the start menu search box--nothing; typed manage bitlocker into settings--nothing. Opened my Microsoft account--it said it doesn't have a key. Does anyone know how to find the key?!

:)

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

Unable to save BitLocker recovery key to cloud domain account

I have enabled BitLocker after upgrading to Windows 10 Pro account (from Windows 10 Home). My internal hard drive appeared to be already encrypted (not sure how) and there is a recovery key listed in my cloud domain account. I have now encrypted my external
backup drive also, and am trying to store the recovery key for that drive in my account. I click "Save to your cloud domain account", and a pop up appears saying "please wait while recovery key is saved". This completes, with no errors displayed. But when
I look in my cloud account, I still just see the original recovery key from my internal drive listed, and no new key appears in the list. If I save the key to file, it saves fine (but that is not a good long term solution for me). Does anyone know how to actually
save this key to the cloud account?

Thanks

 

recovery bitlocker blue screen

Hi Rick,

Please follow the suggestions below and check if you are able to boot to your desktop.

• Places to look for your BitLocker key:
  • On a printout you saved. Look in places you keep important papers.
    
  • Saved on a USB flash drive. Plug the USB flash drive into your locked PC and follow the instructions. If you saved the key as a text file on the flash drive, use a different computer to read the text file.
  • In your Microsoft account. To get your recovery key, go to
    BitLocker Recovery Keys.

• Or ask someone for help:
  • Ask someone with administrator privileges on the same PC to unlock it with their key.
  • If your PC is connected to a domain (usually a work or school computer), ask a system administrator for your recovery key

Hope this helps in resolving the bitlocker recovery keys. Keep us posted on the bitlocker recovery key issues. We are happy to help!