Windows 10: How can I fix a message when I try to play games

Hello I was playing games and a message keeps popping up I have tried to play an again and again but it keeps popping up and it does not let me play the game. How can I fix it?

:)

 

No Sound while playing games.

Hi Marbea,

For us to further isolate the issue, please clarify the following:

• What is the make and model of your device?
• Did you receive any error messages?
• Are you experiencing the issue when playing games only?
• Is the issue the same when playing a different game? What game are you trying to play?

Meanwhile, you can check and try performing the troubleshooting steps provided in this

article. Let us know how it goes.

Regards.

 

I keep getting not responding messages

This may be an isolated case whenever you play this certain game on Facebook. We suggest you to optimize your browser to boost its performance. To give you the steps on how to optimize a browser, kindly answer the follow up questions below:

• What type of browser and its version are you using?
• Aside from getting this message while playing Hearts Plus game on Facebook, does this message appear when you try to play other games on Facebook?

Looking forward for your response.

 

Issue with Gaming resolution in Lumia 535.

Hi Balavarisrikanth,

• What is the exact issue are you facing games? Is it a online game or playing through any app?
• Is this issue specific to any game?
• Do you get any error message while trying to play?

If you are facing this issue with store games, I suggest you to try the steps mentioned in the below article and check if this helps.

Lumia troubleshooting and repair

Support options for Nokia, Lumia, and feature phone devices - Microsoft Support



Note: From the above link navigate to Other problem
> Problem not listed in the troubleshooting tool and try the steps.

Kindly let us know the above information and status of the issue to assist you further.

Thank You.