Windows 10: How can I fix Blue screening and mic cutting out everytime I play a specific game.

Everytime I play any other game, there is no issue. Playing valorant, apex, whatever, I dont blue screen or have my mic cut out. However, when I play fortnite, I commonly blue screen and have my mic and audio cut out. I have a Steelseries arctis 1 wireless and only when I launch or play fortnite the audio cuts out. Regarding blue screening, I've tried everything. Ive looked for new drivers, verified files, uninstalled and reinstalled the game, updated my computer, ect. The stop code I get whenever I blue screen is "driver irql not less or equal" and xboxgip.sys is what failed. Ive turned down

:)

 

Blue Screen everytime connect with microphone

So i got Blue screen everytime i'm using microphone

for exemple: when i make a call on facebook, LINE, discord, Steam or every apps that requires a mic it will automatically direct me to Blue Screen.

 

Sound cuts out when in game and call

Hello Lilium,

We realize the inconvenience you are experiencing with Sound cut's out in between games and calls. We will certainly help you.

• What happens when you only play the game and not use any other application? Does the sound stay?
• Have you installed all pending Windows updates?

For now we suggest you to try the steps from the link below and check if it helps:

Fix sound problems

Let us know the status of the issue. We will be happy to assist you further.

Thank you.

 

BSOD When playing games

Hi Jackson,

Thank you for contacting Microsoft Community.

Please share the information requested below:

• Does the BSOD occur while playing a particular game?
• Is the game downloaded from Windows Store?

I suggest you to update the Graphic Card drivers by following the steps provided below and check if it helps.

• Press Windows key + X, select Device Manager.
• Expand Display Adapters.
• Right click on the driver and select Update Driver Software.
• Follow the on-screen prompts to update.

Refer the link below for more information:

Resolving Blue Screen errors in Windows - Microsoft Support

Hope this helps. Keep us posted on the status for further assistance.