Windows 10: How can I fix Microsoft store and the Xbox app not running games that are newly installed?

Every time I download a game and try to run it, it does not open and refuses to tell me why it wont open. When I try and scan the game it says its open but no applications are active in task manager. If I go into files it seems that everything is normal, it even gives me the desktop shortcuts when asked. I have tried launching it through Xbox, Microsoft store, and my files both with and without administrator privilege.

:)

 

Unable to download certain games on Xbox App or Microsoft games store

Hi there,

I am trying to download No Man's Sky onto my computer via both the microsoft and xbox gaming app. I am able to download other games (Sea of Theives, Moonlighter) with no issue, but others (such as no mans sky) either do nothing (when trying in microsoft
app) or Error code 0x00000001 (Xbox store).

Steps I have done to troubleshoot:

1. Uninstalled and reinstalled both stores

2. Reparied and reset both apps from apps settings

3. Uninstalled Xbox app and tried to download from microsoft store

4. Went into services and ensured all xbox services are running

- I have 2 instances of Gaming services. One is running and the other gives error code 31 when trying to start it

5. I have reset gaming services and the app downloader from settings

6. I have restarted my pc many times

7. I have fully updated windows

8. I have peformed a repair install of windows

Nothing works. All other forms and questions I have seen only seem to generate the generic responses of

1. Restart your PC

2. Reset the app

3. Update windows

4. Repair install

I have followed all of these steps and still cannot properly access services. Can you please suggest any other approaches to fixing this error?

Many thanks,

Aaron

 

Need to fix XBOX game dvr or suggestions for a recording software just like xbox game dvr

To further troubleshoot your concern, w suggest that you run the Windows App Troubleshooter from this link. 

If you are still experiencing the same issue, follow the steps below to reset the Windows Store cache and update Xbox App.

• Press Windows key + X on your keyboard. 
• Click on Command Prompt (Admin). 
• Type wsreset.exe, and then hit Enter. 
• Close the Command prompt, and then launch Windows Store. 
• Update the Xbox App in the Windows Store.  
• If there is no option for you to update it, uninstall and reinstall the app. 

Please make sure that the record option for Game DVR on the Xbox App is enabled. To do that, follow the steps below:

• Open the Xbox App.
• On the left pane, click the gear icon to view Settings.
• Select Game DVR.
• Make sure Record game clips and screenshots using Game DVR is
  On.
• Check if your Keyboard shortcuts are accurate to the one that you are using.
• Click Save if you made any changes.
  

Keep us posted.

 

Xbox Insider Hub does not appear in the Microsoft Store

Hi,

Thank you for posting your question in the Microsoft Community.

1. Did you make any changes to the PC prior to this issue?
   
2. Have you signed in using the Microsoft account?
   
3. Are you able to search for other apps on the Microsoft Store?
   

However, you may follow these steps to check if that helps.

Step 1: Suggest you to run the apps troubleshooter to
fix problems with apps from Microsoft Store.

Step 2: You can also try to manually
download the Xbox Insider Hub from the link.

Article for Reference.

‘Get the Xbox Insider Hub app’

Hope this helps.

Let us know if you got the help you needed by clicking 'Yes' or 'No'.

Regards,

Srimadhwa B

Microsoft Community-Moderator