Windows 10: How can I fix my glitching video with green bars while on Zoom alone and in groups?

Sometimes, while I'm using Zoom, my video glitches. My video freezes or becomes choppy and is overlaid with choppy green bars of various sizes. The audio is fine though. I noticed someone else's camera do the same thing once during a meeting, but can't find anyone else talking about or solving this problem. This happens several times, once, and not at all during videos. Is it my laptop, my internet, or Zoom itself? I need to fix this, as I will be teaching online soon.

:)

 

green screen and ZOOM

i'm using ZOOM and want to add a background, this requires green screen capability. How can i get green screen so i can add a unique background to by ZOOM video calls

 

Green bar

Hi,



I realize that you are facing slow performance issue in your Windows 10 system. Let me assist you.



To assist you better, write back to us with the following information.

• 
  When you say “I am getting a green bar across the top of all my windows”, are you referring to the loading green progress bar?
  
• 
  What is the make and model of your system?
  
• 
  Which build of Windows 10 is installed in your computer?
  

I suggest you to follow the below troubleshooting methods and check if the issue is resolved.



Step 1: Delete Cache and Cookie from Internet Explorer.

• 
  Press Windows key + R key, type
  inetcpl.cpl and press Enter key.
  
• 
  Click on Delete.
  
• 
  Check the first four options and click on
  Delete option.
  

Step 2: Run Internet Explorer Performance troubleshooter.

• 
  Type Troubleshooting in the search bar and select
  Troubleshooting.
  
• 
  Click on View all in the left panel.
  
• 
  Find and click on Internet Explorer Performance.
  
• 
  Follow the on-screen instructions.
  

If the issue still persists, I suggest you to provide the screenshot of the issue you are facing.

Refer to the below link to attach screen shot in your post:

Redirecting



Hope the information helps. Kindly write back to us for further assistance on Windows. We’ll be glad to assist you.



Thank you.

 

glitching screen and glitching videos

Hello,

Recently my laptop screen started to freckle\glitch while playing videos either on the internet or on my laptop so I followed steps suggested as to uninstall and re-install the graphics update however, it happened again not so long after I did that (1 day later) and I fixed the display and so it stopped but the videos appear to be glitched? like I could see the RGB (there is a color stroke that appears ONLY while watching videos and I tried to take a screenshot and while trying to trim the photo I found it looking normal so it's only via videos

I'm using HP ENVY Laptop - DESKTOP -LUQEG7V