Windows 10: how can i fix my usb 3.0 ports

my usb 3.0 ports started with the "usb not recognized" message now they wont even register even if a device is working.only the 2.0 is responding

:)

 

USB Port Oddities


Ok, let's see it with pictures step-by-step. First right-click on the USB device and select Update driver software:





Then select Browse my computer for driver software (LAST option) :





The select Let me pick from a list of device drivers on my computer (LAST option) :





Then select the standard driver from the list and click next:





Click next/OK as required to complete installation. Repeat the steps for all Intel USB devices. Finally click on each USB root device and press DEL to delete it, reply YES when asked. After deleting all USB root devices restart the computer.

I hope this is detailed enough...

 

USB 3 ports

Hi David,

Thank you for posting your query in Microsoft Community.

Regrets the inconvenience caused.

If your USB does not work after you plug it in, it’s probably because of one of the following causes:

• Windows can’t find a driver for the USB device.
• Windows doesn't recognize the USB device.
• There's a problem with the device
• The driver for the device is faulty
• The device isn't getting enough power
• The USB port is defective

Suggest you to check and install all latest and compatible windows 10 drivers from Manufacture's website for your device. Most probably it will fix the issue.

You can check the driver status under General tab, in device Manager. If you suspect that a driver is faulty, contact the manufacturer.

Hope this will address your query.

 

USB ports failed

Hi,

To fully isolate where this problem is coming from, please answer the following:

• Have you tried connecting the peripheral devices to another computer to check if they will function?
• How old is the laptop?

You can find additional things to try to fix USB port problems on this
page.

We also suggest you run the Hardware and Devices Troubleshooter
in Windows 10. Here are the steps:

• Press the Windows key on your keyboard.
• Type Troubleshooting then press Enter.
• On the left side, click View all.
• Select Hardware and Devices.
• Click Next and see if it will find any problems.

Keep us updated about the issue.