Windows 10: How can I fix ports and jacks on acer laptop?

All of my usb ports and headphone jack quit working on my acer laptop the other day. I keep having the error come up “ USB device not recognized. The last USB device you connected to this computer malfunctioned and windows does not recognize it.” My devices work fine as I tested them on another computer with no issues. I have tried windows updates, driver updates, uninstalling and reinstalling drivers, and even resetting windows with no success. Any other possible fixes I can try?

:)

 

Mic/Headphone ports not working correctly - Acer Aspire 7745

Hi all,

I have an Acer Aspire 7745 that I have been trying to get the external audio ports to work correctly on since I upgraded it to Windows 10 - it was originally a Win7 machine from the factory. It's got three external audio ports:




Win10 runs fine on it (Core i3 @ 2.27Ghz, 4GB RAM) and sound through the speakers works fine, as does the internal mic, but PLUGGING IN a mic or headphones is the issue - external plugged in mics are not picked up at all, and plugging in headphones disables the internal speakers, but no sound comes through the headphones.

I found this thread (Determine the HDA Realtek driver needed for your Audio) and was trying to follow the instructions to find the correct driver to use by looking at the 'Driver Details' lists, but I am a bit confused. When I upgraded to Win10, Windows 10 installed generic drivers for the sound card and I had the same issue - sound through speakers and internal mic was fine, but the jacks didn't work.

So, I thought I would go download some specific drivers...the latest drivers listed for audio on Acer's site for this machine are the Win7 64-bit drivers, so I installed those and, as mentioned, sound still worked fine other than the external jacks (I know the external jacks are not broken/damaged, by the way, because they used to work fine under Windows 7). When following along the list of 'special files' the aforementioned thread asks me to look for, I find both 'FMAP064.dll' from the 'FF01' 'Special Files' list...but I also see 'MaxxAudioAPO20.dll' and 'MaxxAudioEQ.dll' from the FF06 'Special Files' list...?

....so which one of those drivers do I get (FF01 or FF06)?

Where it gets even more confusing is that when I try running the Powershell script suggested in that same thread to suggest a driver, it tells me this:



...so should I follow the Powershell script's suggestion and look for ANY new driver that has the 'hdxrt.inf' file in it? (Like the one listed here: Determine the HDA Realtek driver needed for your Audio )?

Sorry for the novel, but it's a tad bit confusing as to what driver I should be looking for...

Could anybody link me to a driver that might work?

Thanks so much in advance!

 

Acer Laptops :are they crap ?

Acer makes a cheap prodcut period. They user lower end plastics, as well as assembly. (I hate working on Acer laptops)

If budget is an issue then get an acer... though for $50 more you could get a gateway that will smoke the acer in terms of quality.

For a laptop though i would suggest one of the DV7T's from HP or a Business class Toshiba/HP/IBM (not the lenovo branded, the Thinkpads)

 

Windows not detecting any headphones and microphone in jack port

You said you think the problem might be the headphone 3.5mm jack port? Have you tried plugging anything else into it to confirm this? Do the headphones work in another device?

Try these additional fixes for headphones not working in 3.5mm jack port:

https://nerdschalk.com/headphone-jack-not-worki...

https://www.androidauthority.com/headphone-jack...

https://www.gizmogrind.com/blog/how-to-fix-when...

https://www.drivereasy.com/knowledge/headphone-...

https://www.carlcare.com/global/tips-detail/how...

https://www.addictivetips.com/windows-tips/audi...

https://audiomav.com/can-a-headphone-jack-wear-...

https://ioshacker.com/how-to/headphone-jack-not...

There is an inexpensive converter from 3.5mm female to USB plug, if the headphones are still confirmed to work in other devices.

Keep me posted on your progress as I will be here to help until the case is resolved.