Windows 10: How can I fix Remote Desktop failure using Microsoft Personal Account on both machines?

Discus and support How can I fix Remote Desktop failure using Microsoft Personal Account on both machines? in Windows 10 Software and Apps to solve the problem; I have two Windows 11 PCs on the same LAN connected by Gigabit Ethernet to the same Layer 2 switch. Both have a Microsoft personal account and a local... Discussion in 'Windows 10 Software and Apps' started by Dutch645, Jan 7, 2025.

  1. Dutch645 Win User

    How can I fix Remote Desktop failure using Microsoft Personal Account on both machines?


    I have two Windows 11 PCs on the same LAN connected by Gigabit Ethernet to the same Layer 2 switch. Both have a Microsoft personal account and a local Administrator account. When attempting login using the Microsoft account, from System 1 to System 2, the It say the password didn't work. The Administrator account works, so there isn't a firewall port issue, and Remote Desktop is enabled. I have tried using both the full Microsoft account ID, and based on another message board on this topic, using the folder name under C:\users.

    :)
     
    Dutch645, Jan 7, 2025
    #1
  2. LorinVQ Win User

    Remote Desktop fails connecting if you haven't logged into device in-person since boot.

    Remote Desktop fails with the error:

    We couldn't connect to the remote PC.

    This might be due to an expired password. If this keeps happening, contact your network administrator for assistance.

    Error code: 0x207

    Only when you try to RDP without first logging into the specified domain account in person since device boot.

    Password is not expired and works correctly both in person, and for RDP after logging into the machine in person.

    I can log into a local account without issue.

    Example:

    Boot machine

    RDP as domain/

    -> Failure

    RDP as LocalUser

    -> Success

    RDP as domain/

    -> Failure

    Login in-person as domain/

    -> Success

    RDP as domain/

    -> Success

    Restart Machine

    RDP as domain/

    -> Failure

    This has been this machine's behavior for months.

    Cross-posted at https://learn.microsoft.com/en-us/a...ktop-fails-connecting-if-you-haven39t-lo.html at supports' suggestion.
     
    LorinVQ, Jan 7, 2025
    #2
  3. remote desktop

    Hello,



    Thank you for writing to Microsoft Community Forums.



    Please help me with the below details to understand your issue in a better way:



    1. Are you using the Microsoft remote desktop app?


    If you are using the Microsoft remote desktop app downloaded from
    Microsoft store then, I suggest you to follow the steps to
    fix problems with apps from Microsoft Store
    .



    If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

    link
    and scrolling down to the bottom and clicking on
    Microsoft remote desktop support under the Publisher info.



    However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
    TechNet forum.



    Hope it helps.



    Prakhar Khare

    Microsoft Community - Moderator
     
    Prakhar_Khare, Jan 7, 2025
    #3
  4. How can I fix Remote Desktop failure using Microsoft Personal Account on both machines?

    Remote Desktop not working for my Windows/10 machine

    I restored a computer to original Windows/10, set it to allow remote access, and still can't access it using Remote Desktop from another machine.

    They are both network connected to the same wireless router.

    I'm logged into the same Microsoft account on both.

    I'm trying to access it using either computername or IP address - neither works.

    I CAN successfully run TRACERT using either computername or IP address and both work.

    Windows Firewall does not list an application named "Remote Desktop" (still doesn't connect even if I turn the firewall off).

    Thoughts? Suggestions?
     
    DaveFromNH, Jan 7, 2025
    #4
Thema:

How can I fix Remote Desktop failure using Microsoft Personal Account on both machines?

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