Windows 10: how can I fix user profile can’t be loaded and easy mode white screen combo

I reset my computer and now when I try to log in it says “The user profile service service failed the sign in user profile can’t be loaded” and ive tried to put my computer on easy mode but even then when I log in my screen turns white, ive tried to reset many times but the screen is still white

:)

 

black screen with cursor during reinstalling windows, "user profile sign in user profile cannot be loaded" error but can't access to safe mode

Yesterday I formatted my pc and when windows 10 was reinstalling, cursor with black screen appeared and didn't go away. I clicked "ctrl+alt+del" to restart my pc and when it turned on "user profile sign in user profile cannot be loaded" screen came. Every time I enter my windows password, this error keeps coming. When i try to go on safe mode, it asks for my password and when I enter my password, it loads "Welcome" and after a while, it go back to black screen with cursor. I'm stuck in the loop. : (

Things i did to try fixing:

• Took unnecessary usb and cables from my pc
  
• Startup Repair
  
• Uninstall Updates
  
• Tried to enter safe mode & safe mode with networking, couldn't enter
  
• System restore
  
• Tried to fully format again so i thought "user profile sign in user profile cannot be loaded" error will go away, but at 34% Undoing Changes text came and formatting stopped and went back to "user profile sign in user profile cannot be loaded" screen like before.
  

Any help is appreciated!

(Sorry if my English is wrong)

 

The User Profile Service service failed the sign-in. User profile cannot be loaded.

Hello,

When attempting to login to my computer, I get the following message:

"The User Profile Service service failed the sign-in.

User profile cannot be loaded."

I referred to this Help article,You receive a "The User Profile Service failed the logon” error
message,

but the only difference is I only have one user profile on this computer. So, I can't login with another user to go through the steps listed in this post.

Any suggestions?

Thanks,

 

User profile cannot be loaded.

Hi Annie,

Thank you for posting the query on Microsoft Community.

I understand the inconvenience caused to you with the user accounts on Windows 10.

Method 1: I suggest you enter into safe mode and enable built-in administrator and check with the status of User profile service.

Step 1: Start computer in safe
mode.

• 
  Type Settings in the search box on the desktop, select
  Settings.
  
• 
  Here select Change pc settings and then
  General.
  
• 
  Scroll down to Advanced startup, click
  Restart now.
  
• 
  Click on Troubleshoot, Advanced options, and Startup Settings.
  
• 
  Click Restart, select Safe mode and then press
  Enter.
  

Step 2: Enable Built-in administrator.

• • 
    Press Windows + X key together on your desktop screen.
    
  • 
    Click on Command Prompt (admin) to open
    Command Prompt.
    
  • 
    Type the following command and hit Enter:
    

• 
  net user administrator /active: yes
  (Check for the spaces)
  

d. Now log off from the current user and try to login to the administrator account that is enabled.

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.

Method 2: Try to create a new user account (Microsoft account) and check if you are able to access the content from your computer

Create a user account

Manage user accounts in Windows - Microsoft Support

Note: Create a Microsoft account

Method 3: Check the status of User profile services.

Steps:

• Press Windows + R to open Run command, type
  Services.msc and press Enter.
• Search for User Profile Service, right click on it and
  start the service.
• Also, set the Startup type to
  Automatic.
• Now check if you are able to log-in.

Please get back to us with updated status, we will be happy to assist you.