Windows 10: How can I get help from Microsoft when none of the online answers help?

I paid for no adds on my solitaire collection premium for one year in December of 2024. On April 11, 2025, I was recharged for a higher price for the same thing. I have tried to resolve this online but none of the choices available address this problem. When I asked this be investigated, all that it said was that I paid for the second charge with my credit card. Obviously. I called 4 different phone numbers for customer service and all of them were AI that referred me back to online. Major frustration!

:)

 

help to remote connect

not sure how to use both programs u 2 suggested, i need more helpful steps thanks

 

Help Microsoft Wireless Display Adaptor goes black when connected

I can only suggest this Microsoft help site:
Use the Microsoft Wireless Display Adapter - Microsoft Support

 

SECURITY HELP

Hi , ......help.

I am Ivan, I will help you with this.

I understand, your concern should be pop-up notifications are activated in browsers and thus suggesting on the computer to deactivate you.

Step 1. Open Chrome and click on the three dots icon in the upper right corner of the screen. Then go to "Settings";

Step 2. In "Privacy and security", access the option "Site settings",

Step 3. Then click on "Notifications" in the list of options;

Step 4. If you want to prevent new notifications from sites, deactivate the switch next to "Sites may ask to send you notifications";

Step 5. The "Allow" list displays the websites that are allowed to send notifications. To deactivate one of them, click on the three dots icon next to their URL's;

Step 6. You can block the notifications and keep the site in the list or remove them forever by clicking "Remove".

In the list you remove all the norms of the sites that you don't know or that are malicious ADs sites.

Another thing is to do an analysis with Microsoft's malwarebytes and MSRT program to check if you don't have any malware on your computer or malicious software.

https://www.microsoft.com/pt-br/download/detail...

Hope this helps.

If you find the answer helpful, please mark it as an answer.

Independent Advisor - Community

Thanks