Windows 10: how can I get it to recognize my scanner on my HP all in one?

Discus and support how can I get it to recognize my scanner on my HP all in one? in Windows 10 Drivers and Hardware to solve the problem; My driver is up to date. The scanner works fine for awhile, then it doesn't. It still prints, but all of a sudden the scanner is not recognized.... Discussion in 'Windows 10 Drivers and Hardware' started by JanetBerg, Aug 25, 2018.

  1. JanetBerg Win User

    how can I get it to recognize my scanner on my HP all in one?


    My driver is up to date. The scanner works fine for awhile, then it doesn't. It still prints, but all of a sudden the scanner is not recognized. Sometimes just a reboot helps, but sometimes not.

    :)
     
    JanetBerg, Aug 25, 2018
    #1
  2. mountain Win User

    HP LaserJet 3050 Scanner Not Recognized (Printing works)


    I just upgraded from 7 to 10 and now I cannot scan on my HP LaserJet 3050. The 3050 is recognized as a printer and I can print fine, but it is not recognized as a scanner. I have tried Windows Fax and Scan to no avail. I have the original install disk, but it will not install as I get a "Run as" error. I have tried running as administrator and even activated the default administrator account to no avail. I still get the "Run as" error on the default administrator account. I tried downloading various drivers from HP, but nothing worked. Any suggestions?
     
    mountain, Aug 25, 2018
    #2
  3. Steve C Win User
    Unable to get Win10 to recognize EPSON 4870 Photo Scanner


    I'll walk you though the steps I do to install my Perfection 1200. I have to do this periodically for some reason to reestablish the 'non-standard' Perfection 2400 driver.

    1. Right click on the scanner in Device Manager (as Admin) and select Update Driver. Then select the option to browse my computer for driver software.

    how can I get it to recognize my scanner on my HP all in one? [​IMG]

    2. Then select Let me pick from a list of device drivers....

    how can I get it to recognize my scanner on my HP all in one? [​IMG]

    3. Select Imaging Devices from the next list.

    how can I get it to recognize my scanner on my HP all in one? [​IMG]

    4. Finally, select the correct Epson driver you have installed then click Next. If it isn't listed then something has gone wrong with the driver installation.

    how can I get it to recognize my scanner on my HP all in one? [​IMG]

    5. Hopefully, the scanner should now work?
     
    Steve C, Aug 25, 2018
    #3
  4. how can I get it to recognize my scanner on my HP all in one?

    Scanner

    Hi JSmith,

    Your scanner should be installed first in order for your computer to recognize it. Since you're using a printer/scanner in one, you need to add or install the device as a printer and as a scanner. Make sure that the printer is properly connected to your
    computer and is turned on when you try to install it. Follow these steps:

    • Click Start > Settings > Devices.
    • Under Add printers & scanners, click the + sign and select
      Add device.

    Once added, try checking if you're able to scan. If your computer still doesn't detect the scanner, then we suggest that you get in touch with HP Support for further assistance.

    Feel free to let us know if you need more information.

    Regards.
     
    Vanessa Yar, Aug 25, 2018
    #4
Thema:

how can I get it to recognize my scanner on my HP all in one?

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