Windows 10: How can I get my monitor's USB hub working in Windows 10 when it works fine in Ubuntu and...

While running Windows 10, my Dell P2417H monitor's USB hub is not working, but the hub works fine when the same computer is booted into Ubuntu 22.04. I also connected it to two different computers -- one running Windows 11 and an older machine running Windows 7. The USB hub worked fine in both cases.I have updated the drivers in Windows 10 with no improvement. I am at a loss as to what could cause the problem.

:)

 

2nd Monitor stopped working today.. Windows 10, works fine in Ubuntu.

**Addition**

My working monitor is connected with HDMI other is DVI..

I swapped them and they work fine... Still doesn't explain why the original DVI interfaced monitor won't connect within Windows but turns on fine in Ubuntu...

 

2nd Monitor stopped working today.. Windows 10, works fine in Ubuntu.

I have 2 LG IPS236V monitors that have been working fine until this morning... My right monitor does not work (Goes into DVI-D Power Saving Mode) when booting into Windows 10... When I restart and boot into Ubuntu it comes on fine.

I tried updating drivers.. Shutting down and re-seatin RAM and clearing CMOS by removing battery... Unplugged everything and replugged.. even different DVI cables.. Not sure what else to try..

Windows does not see the second monitor at all.

 

Multiple USB Hub devices not working properly on Windows 10

Hi,

I have multiple USB hub devices that are not working on Windows 10 for me. Specifically, I am trying to plug in my mouse and keyboard into a USB hub, that is then plugged into a single USB port on my PC tower. When I do this, my mouse and keyboard are recognized,
and work, but will disconnect and reconnect within 2 minutes of being plugged into the hub. The frequency that they disconnect renders them completely useless... and sometimes they disconnect and never regain connection.

I've seen similar issues posted on these forums in the past, but have not been able to come to a solution that has worked for me so far. So I'd like to document the steps I've taken so far to narrow down the issue to Windows 10 specifically, and see if anyone
has any further suggestions for things to try.

So I know the issue is specific to Windows 10 for the following reasons:

1. The mouse and keyboard work without issue when plugged directly into individual USB ports on my PC.
2. I have tested 4 different USB hub devices. An un-powered USB hub, an optionally powered USB KM Switch, a Dell monitor with built in USB connectivity, and another Dell monitor with a built in KM switch, and I have tested using every single USB port on my
   PC.
3. All 4 devices I have tested work on 2 Mac laptops without issue.
4. All 4 devices I have tested work on the BIOS of the same PC without issue.
5. All 4 devices work on a Linux boot on the same PC without issue.

Given that, I have attempted the following steps that have been recommended online, none of which worked for me.

1. Restarted my computer -- many times.
2. Updated Windows to the latest version -- many times.
3. Device Manager -> Universal Serial Bus Controller -> (Select USB Hub) -> Power Management -> Uncheck "Allow this computer to turn of device" option. (I have done this for everything under Universal Serial Bus Controller, and even Human Interface Devices
   for good measure).
4. Same steps as above, but Uninstalled and Re-Install all drivers instead.
5. Same steps as above, but Updated Drivers instead.
6. Disabled "USB Selective Suspend setting" in the advanced settings in Power Options.
7. Added the "DisableSelectiveSuspend" option in Registry Editor -- HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\USB (Note. USB was not an available option on my PC, so I added it. As a result, I'm not certain that I did this properly to have an effect
   anyway).
8. Reset Computer with Remove Everything option.

I have not yet tried a clean install, as my understanding was Resetting with Remove Everything was essentially the same, but I'm willing to give it a shot at some point, if anyone thinks it's worth a try.

So that's it. Sorry for the long post, but I wanted to provide as much information as I could.

I'll leave my relevant hardware information, despite the fact that I know it's not a hardware issue:

USB Hubs tested - Logitech 4 port usb hub, UGREEN USB Switch Selector, Dell S2716DG, Dell U3417W.

Mouse - Razer DeathAdder Elite

Keyboards - Ducky ONE and Drop Alt

Motherboard - ASUS ROG Strix X370-F

Processor - AMD Ryzen 5 2600