Windows 10: How can I get my recovery key if my laptop was bought online and I never activated this...

I just turned on my laptop and the bit locker screen was thrown at me, I don't remember putting that security system on my laptop since it only came from Amazon and I started using it. I don't know what to do, If I try to restore it tells me that I cannot restore.

:)

 

Lumia 640XL needing recovery key

For security purposes, the steps given above are the only way to get the recovery key. We suggest that you contact the person or store where you bought the phone.

Regards.

 

Bitlocker recovery key

Hello,

I'm the IT user-support person in a company and I have this issue with a corporate laptop (belong to a domain & Active Directory):

I received from a user his laptop "dead" (no power-on, nothing to start-it). Accordingly to company security policies I deliver the laptop in service with another blank disk (the same SSD type) because the original one contained data.

After receiving the fixed laptop from service, I changed back the disks by putting the original one at it place.

Now, it occur the issue: at first step of booting it request the Bitlocker recovery key because the disk was bitlocker encrypted before.

The bad-luck is that I don't have this Bitlocker recovery key nowhere: on the printed paper, USB memory stick and not even on the Active Directory.

Is strange, because ussually, the other workstations (laptops with bitlocker activated) have this information on Active Directory.

Maybe because of a possible cause: the laptop owner use to work at home with the laptop and the Active Directory didn't synchronized the information related to Bitlocker recovery key (like for other laptop used in LAN).

I have the "Recovery key ID" on the blue screen for the laptop but is useless because I cannot find the "Bitlocker recovery key" on Active Directory using it.

What do you suggest to do in this case?

Many thanks for any advice and answer.

Mircea Dumitrescu.

 

Sony laptop Windows 7 formatting

Depending on your model of laptop you may have a recovery CD that will revert your computer back to the way it was when you first bought it.

It's also possible that there is a recovery partition on your primary drive which you can use to restore the computer to the way it was when you bought it. If so you should see a "press key to restore" type message when booting the computer.

It's not quite the same as using a Windows disc but it may be all you have available. I suggest checking the laptops manual for recovery features.