Windows 10: How can I get refund of money from microsoft for fake Windows App?

Discus and support How can I get refund of money from microsoft for fake Windows App? in Windows 10 Gaming to solve the problem; I bought this app: Sumatra PDF Reading Editorhttps://apps.microsoft.com/store/detail/sumatra-pdf-reading-editor/9NVZCVQ0PZL4I thought it was an... Discussion in 'Windows 10 Gaming' started by AllenKuo, Nov 27, 2022.

  1. ALLENKUO
    AllenKuo Win User

    How can I get refund of money from microsoft for fake Windows App?


    I bought this app: Sumatra PDF Reading Editorhttps://apps.microsoft.com/store/detail/sumatra-pdf-reading-editor/9NVZCVQ0PZL4I thought it was an official version of Sumatra. But it's just a fake package.I tried to get a refund in the refund section, however, this fake app apparently has a no refund option.The Windows Store needs to avoid such misleading and fake software on the store.

    :)
     
    AllenKuo, Nov 27, 2022
    #1
  2. REY BEL1
    Rey Bel1 Win User

    Refund for an application bought on Microsoft Store

    Hi,

    Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
    we suggest that you contact our
    Microsoft Support     team.

    For detailed information about the return and refund policy, see
    Microsoft Terms of Sale.


    Let us know if you need further assistance.

     
    Rey Bel1, Nov 27, 2022
    #2
  3. JAY_ANSWERS
    Jay_answers Win User
    WP App Subway surfer is totally Fake

    You can ask for refund by

    • visiting gethelp.live.com
    • BILLING
    • CONTACT US
    About the app. If you are convinced that this app is fake, use the REPORT APP button on the app page on the site. I think you can also do it on the phone. You can also report the app when you are chatting with the support guys, while asking for refund.
     
    Jay_answers, Nov 27, 2022
    #3
  4. BIG HSALIM
    Big HSalim Win User

    How can I get refund of money from microsoft for fake Windows App?

    Refund money

    When am I going to get refund money back? I canceled an Xbox live gold subscription like 3 days ago and they told me I'll get my refund back, and I have been checking my bank and there is still no refund money. So when I'm I going to get it back? I deleted
    my debit card info, is that why I haven't gotten my refund? If not, then where is it?
     
    Big HSalim, Nov 27, 2022
    #4
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How can I get refund of money from microsoft for fake Windows App?

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