Windows 10: How can I have a Microsoft alias email address when I don't remember creating any microsoft...

Help, I'm 70 and I no longer can keep up! My current email address has been in use for approximately 24 years.. It is associated with my ISP.. It is my user name for most account logins and always for any Microsoft Products.. That includes XP, 7, 8, 8.1, 10, and 11.. In addition office 2007, 10 and now Microsoft 365.. When I am viewing my Microsoft account page, under my picture it shows my email address.. If I were to click on it, it opens up into Outlook live.. How and why did Microsoft take my personal Email address that they have required me to provide for product registration a

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Microsoft account email alias problem

i changed the alias and removed the default one, so now i have only the new one in the list...the default one that was their is gone

i did not know that removing the default alias would mean i would lose my original email address, because now my original email adress isnt working.

and on top of that, my new alias or should i say new email address isint recieving emails... over 20 years of usuing the same email address and its gone because i thought a alias was just a display name.

 

Email used to create Microsoft account permanently associated with it?

A few months ago, I decided to use another email address with my Microsoft account. I linked it, made it the primary alias, and I deleted the original email address, the one I used to create the account, I think back in the live.com days (2013, anyway). When I go to "Your Info" on the account.microsoft.com/profile web site, I see only the new email address in the "Profile" tab. I click on "Manage how you sign in to Microsoft," and it's the only Account Alias listed. Great, right?

However, back on the "Your Info" page, there is the enigmatic "Contact info" link to the right of "Profile." I click on it, and my original email address is the only email under "These email addresses are associated with your Microsoft account, including the best place to reach you, and how you sign in." In particular, the primary alias is nowhere to be found. There's no way to change it, as "Manage this email address" takes me back to "Manage how you sign in to Microsoft," where the new email address is the only Account Alias listed, as I mentioned above. When I click on "Change sign-in preferences," only my new email address is listed, it's grayed out, and the only button on the page is Cancel.

So this "Contact info" part of Microsoft is fixated on my original email address, and I can't change it. I don't know what it's used for, and I don't monitor it anymore, so it's a problem.

Any ideas?

 

Changing administrator email address

Hi Nooren,

Thank you for posting in Microsoft Community.

1) How do you access the Windows computer? Do you use Microsoft account or local account?

I suggest you to follow the below steps and check if it helps.

• 
  Open PC settings, and click/tap on Accounts on the left side.
  
• 
  Click/tap on your account on the right side, click/tap on the More account settings online link at the top of the right side.
  
• 
  If this PC or device is not a trusted device, then you will be prompted to enter and submit a security code sent to your phone or alternate email address.
  
• 
  In Internet Explorer, or your default web browser, click/tap on the Add or change aliases link under Account aliases.
  
• 
  Click/tap on Rename under your (primary alias).
  
• 
  Click/tap on Yes, rename my primary alias.
  
• 
  Sign in to your Microsoft account with your new email address and password. You can close the web browser when finished.
  
• 
  To Create a New Email Address to Use as your Primary Alias
  

• • 
    Select (dot) Create a new email address as your primary alias.
    
  • 
    Select if you want a new hotmail.com, live.com, or outlook.com address.
    
  • 
    Type in a name you want, click/tap on Rename primary alias
    

9. Click/tap on OK.

Hope this helps. Please reply to us with the status of the issue.

Thanks.