Windows 10: How can I install Webroot on my Surface X Laptop?

I am having a problem installing Webroot on my Microsoft Surface X, which has a Microsoft SQ1 processor.The error says,Program Compatibility AssistantThis app can’t run on this device.This app can’t run because it causes security or performance issues on Windows. A new version may be available. Check with your software provider for an updated version that runs on this version of Windows. [Learn more] [Close].Also, I noticed that it's an Arm64-based PC. So, I am concluding by requesting the Webroot installer compactible for my PC.Thanks for your advice in advance.

:)

 

Windows 10 does accept WebRoot

Hi Joyce,

Sorry for the inconvenience caused to you.

The issue you are facing it could be due to the Webroot is not is not compatible with Windows 10. I suggest you to uninstall the Webroot anti-virus program and check if the issue still persist. To uninstall the program try the below steps.

• 
  Press Windows key + X, select Control panel and click on Program and features.
  
• Locate for the anti-virus program, right click on it and uninstall it.

You can also contact webroot support team for further assistance.

Thank you. Let us know the result.

 

Boot Surface Laptop to USB - no Volume button

Hello Jimmy,

This doesn't list the "Surface Laptop", but you might give it a try to see.

*Arrow Boot Microsoft Surface from a USB device

Otherwise, you should be able to use OPTION ONE below to boot from the USB from advanced startup.

*Arrow Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials

 

Surface Pro X ARM

Yes, for work needs I suggest going for Surface Laptop 7 or Surface Pro.

However X is going to be a great device in the future when support for ARM64 arrives.