Windows 10: How can I know my laptop's RAM if it says RAM Not available?

I would like to know how can I know my laptop's RAM if it says RAM Not available?* Changed to a question* Original title: LAPTOP'S RAM

:)

 

Installed RAM Not Equal to Available RAM

Hi Dave,

There is in total 10 GB physical RAM installed and 8 GB available RAM, if we minus 2.7 GB RAM the that leaves us with 7.3 (or 5.3) RAM. But it only says 3 GB Available physical memory. Where is the 2 (or 4) GB RAM going?

 

Issues with total memory size of dedicated available RAM

Hello Gevorg,

Thank you for posting your concern in Microsoft Community an we regret for the inconvenience.

From the description provided, I understand that the motherboard you are using has 4 DIMM slots which supports up to 8 GB of dedicated RAM.

To be able to understand the issue better. let us know how are you viewing the total memory size of dedicated available RAM in your PC.

Now, in one case, if you are using more than one module of RAM, and the frequencies at which they operate are not the same. There will be two outcomes:

• The modules will conflict in terms of DIMM frequencies and it will declare memory failure.
• Instead of downclocking one or more RAM/s, the motherboard will reject the ones from being accepted.

In order to ascertain if the hardware is correctly configured, I suggest you to check the system information in the BIOS settings. Refer to the manufacturer provided manual to know more about on how to access the BIOS settings.

In another scenario, your computer may also be allocating part of your RAM to other hardware modules, such as your network hardware.

As a secondary workout, I suggest you to increase the Virtual Memory and check if it helps. Follow the steps below.

• 
  Click Windows key + R to open the RUN command utility and type
  msconfig.exe, then press ENTER.
  
• 
  Click on Boot option and select advanced options.
  
• 
  Check the maximum memory box and change the value accordingly.
  
• 
  Click on Apply and Ok to save changes and click Restart the computer.
  

Hope the above information is helpful.

Thank You.

 

Windows shows 8GB RAM installed but 4GB RAM is usable

Hi There,

I've just upgraded my pc from 4GB RAM to 8GB RAM. Windows seems to have detected this upgrade but why does it show as only 4GB RAM available. The following is what I have tried so far with no luck:

• I have tried the msconfig method on ensuring maximum memory is not checked.
• physically removed the new RAM and reinstalled it

Any thoughts/suggestions on how i can resolve this matter?

Thanks