Windows 10: How can I make my Dymo Disc Painter work with windows 10?

Discus and support How can I make my Dymo Disc Painter work with windows 10? in Windows 10 Drivers and Hardware to solve the problem; So, i just got this Dymo Disc Painter online because I wanted a machine that only had one purpose, painting a disk, I also didn't want to buy a WHOLE... Discussion in 'Windows 10 Drivers and Hardware' started by goof boy, Oct 6, 2023.

  1. goof boy Win User

    How can I make my Dymo Disc Painter work with windows 10?


    So, i just got this Dymo Disc Painter online because I wanted a machine that only had one purpose, painting a disk, I also didn't want to buy a WHOLE NEW printer just to paint discs since I already bought one recently, which unfortunately does not print onto discs, anyways yea I know the machine is old but every time I pop in the disc and try to install the software I get an error saying "This setup is not compatible with 64-bit Windows" Does anyone know how to fix this and how to make it work? How I CAN make it compatible? I've tried reaching out to Dymo themselves but they don't make it anym

    :)
     
    goof boy, Oct 6, 2023
    #1
  2. PikeGER Win User

    Dymo LabelWriter won't work with Windows 10

    Doesn't work for me (Dymo 450): the software works, but when I plug in the printer I get "unknown device". Tried many times, did a clean install (as suggested by Dymo support), but still no luck. Sad to see that a large company like Dymo didn't come up with
    functional Windows 10 driver / software yet!

    So all I can do now is wait and hope for the best or dump our 2 Dymos for a different brand - and I don't really want to do that :-(
     
    PikeGER, Oct 6, 2023
    #2
  3. Dymo LabelWriter won't work with Windows 10

    I installed my even older LabelWriter 330 Turbo on Windows 10:

    • Download the latest Dymo software package (currently 8.5.3)
    • Right click on the downloaded file, and set it to run in compatibility mode with
      Windows Vista.
    • To install the software, right click on it and Run as Administrator
    • Skip the Dymo Web service or whatever it's called
    • I opted not to install the QuickBooks add-in
    • Let the install finish completely before you plug in the printer
    • Plug in the printer
    • Turn it on
    • Right click on the Dymo icon on the desktop, and set it to also run in compatibility mode with Windows Vista and as an Administrator
     
    Jean Thoensen, Oct 6, 2023
    #3
  4. Chase.D Win User

    How can I make my Dymo Disc Painter work with windows 10?

    Dymo LabelWriter won't work with Windows 10

    Received the following response from DYMO supprt which worked for me:

    ------------------

    Thank you for choosing Dymo. I am sorry that you're experiencing issues with the DYMO Label Software. For solutions on correcting this problem, please follow the steps below:

    I apologize you are experiencing issues printing. I recommend conducting a CLEAN uninstall and reinstall of the DYMO Label Software. Please view the following steps:

    1. First, you will need to uninstall your DYMO Label Software from your 'Programs and Features' (Vista,7/8/10), from the Control Panel. After uninstalling, let's go to 'Computer' (Vista,7/8/10) in your Start Menu.
    Note: Please make sure that you have access to view the Hidden Folders. If you would like to verify, please follow these steps: At the top of the window go to 'Tools' then 'Folder Options'. Under the 'View' tab scroll down to make sure that 'Hidden Files
    and Folders' are shown. If not, select and place a check in that option, to make them viewable.

    2. Clear the print queue. Ensure there are no copies of the printer. Disconnect the LabelWriter printer, via the USB connection, from the computer.

    3. Uninstall the DYMO Label Software as an Administrator.
    4. Delete all DYMO folders located on the local C: Drive.
    Folder Locations: Windows 7, 8 or 10
    C:\Program Files (32-bit) OR Program Files x86 (64-bit)\DYMO (Delete the DYMO folder)
    C:\Users\ User name\ AppData\ Local (Delete the DYMO and Sanford L.P folder)
    C:\ProgramData (Delete the DYMO folder)

    5. After removing the DYMO folders, click on the Start Menu and find 'Run...' While in 'Run...' type in the following: regedit. Click Enter and a registry of all installed files on the computer should appear. Under here look under the following lists
    and remove the DYMO folders:
    HKEY_CURRENT_USER\SOFTWARE\ (Delete the DYMO folder)
    HKEY_LOCAL_MACHINE\SOFTWARE\ (Delete the DYMO folder)
    Following, (with the USB still disconnected) restart the computer. Once the computer has loaded back up please install this version, 8.5.3 of the DYMO Label Software:
    http://download.dymo.com/dymo/Software/Win/DLS8Setup.8.5.3.exe

    Note: Do not connect the USB cable to your computer until instructed to do so during the software installation. If you have a label printer already installed, disconnect the USB cable from your computer before running the installer and reconnect the cable
    when instructed to do so.

    At the end of the installer, please wait for the Installation Wizard to prompt you the following message, "If this is a new installation, please connect the printer now". It will give you this message before you click 'Finish'. At that point, please connect
    the printer and wait for the "New Found hardware" or "Installing device driver software" pop-up to appear.

    After a period of time, the message should let you know if the driver was "installed successfully" and is "ready to use."

    Next, I recommend you run the USB Firmware Updater.

    1.To run the Firmware Updater copy and paste the following URL in your browser: http://www.labelwriter.com/lw450fix/LW450TTUpdater.zip.

    2. Run the Firmware Update software.

    3. Follow the prompts provided in the Firmware Update software.
     
    Chase.D, Oct 6, 2023
    #4
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How can I make my Dymo Disc Painter work with windows 10?

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