Windows 10: How can I make remote desktop automatically choose "Touch" instead of "Pointer"?

Hi. I am using a Dell tablet running windows 10 that I use to remote into a Terminal server running Windows Server 2019 Datacenter. When the remote session opens on the tablet, I have to click the 3 dots "..." in the top remote desktop command bar and then select "Touch" from the ribbon that appears on the right side of the screen. Is there a way to have Remote Desktop open a session and by default have "Touch" selected? Thanks!

:)

 

touch screen acts as mouse pointer instead of touch

Hi Jamie,

Thank you for posting your question in the Microsoft Community.

Please answer these questions to get more clarity on this issue:

1. What is the make and model of the computer?
   
2. What are the troubleshooting steps that you have performed on the PC?
   
3. What is the error message you get with those troubleshooting steps?
   

Try these steps and let us know the status:

Step 1:

You can run the Hardware troubleshooter and check if that helps.

Follow the steps:

• Click on Start button, type ‘Troubleshooting’ and click troubleshooting under Settings.
  
• Now type Hardware Troubleshooter in the search option.
  
• Click on Hardware troubleshooter to run the troubleshooter.
  

You can also install the latest driver for the computer from the manufacturer website. Once the drivers are installed or updated, please remember to restart the computer and check if that helps.

Step 2:

You may try and update the touch screen drivers to check if that helps.

Follow the steps:

• Press Windows key and X on your desktop and click on Device Manager.
  
• Expand Human Interface Devices.
  
• Locate the Touch screen driver.
  
• Right-click on the driver icon and click on Update Driver Software.
  
• Click on Search automatically for the updated driver software.
  

Follow the onscreen instructions to update the touchpad driver. Once the drivers are installed or updated, please remember to restart the computer and check if that helps.

Please try the above steps and let us know the status to help you further.

Regards,

Srimadhwa B.

Microsoft Community-Moderator

 

remote desktop

Hello,



Thank you for writing to Microsoft Community Forums.



Please help me with the below details to understand your issue in a better way:

1. Are you using the Microsoft remote desktop app?
   

If you are using the Microsoft remote desktop app downloaded from
Microsoft store then, I suggest you to follow the steps to
fix problems with apps from Microsoft Store.



If the issue still persists with the Microsoft remote desktop app, then you can contact the support team by going to the

link and scrolling down to the bottom and clicking on
Microsoft remote desktop support under the Publisher info.



However, if you are using the Remote desktop connection, which comes pre-installed with Windows 10, then I suggest you to please post your question in the
TechNet forum.



Hope it helps.



Prakhar Khare

Microsoft Community - Moderator

 

[Help] Remote Desktop Connection

Please, how much more automatically you think it could be made?

If you followed my suggestion in my last post you have a shortcut on your remote host desktop to run the tscon command by double clicking it. Instead of closing the remote session from your remote client with one mouse click and leaving the remote host showing the Welcome screen, you'd need to use a double click instead on remote host to automatically close the remote session and sign the current user back in on remote host. A double click instead of a single click.

Short of the remote desktop connection telepathically monitoring your thoughts and closing the session and signing the current user in on the remote host as soon as you think of it, it can't be more automatic. Sadly the telepathy and computers work not well together.