Windows 10: How can I recover files lost after a Windows 10 update on January 15 changed my main user?

Before the update, I would see Logon as Bill system user directory /bprich, enter my PIN, and be logged in.Then one day I noticed my usual wallpaper was not in place. After rolling back an update, the PC then started up and asked me to logon as bpric itself.Data I have in folders on the desktop cannot be found, nor can other financial data.I have tried Windows recovery approaches and tools such as Recuva, AnyRecover, and Minitool, using an image I created e;lsewhere as a backup so I'm not changing the affected machine. I'm quite frustrated because one folder is pictures of my late wife's pai

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Lost folders on Update

Hi,

There are ways to recover some missing files on Windows 10. For us to help you recover them, we'd like to ask a few things. Kindly answer the following:

• Are you using an Administator account to search for the missing folders/files?
• Are you able to find the missing files/folders using Search?
• What specific files/folders are missing?

Meanwhile, as an initial troubleshooting, we suggest that you check this
article and follow the troubleshooting steps given.

We'll be waiting for your response.

 

User.000 issue after updating to 1909

I'm one of the many people suffering from issues with user profiles after applying Update 1909 to Windows 10. I've read all the threads I can find on the topic here and have followed the suggestions, all to no avail. Any other thoughts are appreciated.

After applying Update 1909, the ProfileImagePath was changed to c:\users\User.000
One file that was always in use and couldn't be removed was left in c:\users\User (can't recall or find the exact file now), so I could never rename or remove the c:\user\User directory.

I followed the multiple suggestions from Brink and others:

• Rebooted at least 6 times
• Enabled hidden Administrator
• Booted into Safe Mode
• Changed ProfileImagePath
• Tried to rename c:\users\User but couldn't because a file was still in use
• Copied all data from c:\users\User.000 into c:\users\User
• Rebooted and had temporary profile
• Followed steps in Brink tutorial to change ImageProfilePath; rebooted with no change
• Restored using Restore Point from before Update 1909 - returned to single profile state (User.000)
• Removed each update that was installed individually and rebooted after each update removal - profile state never changed
• After all updates were removed, repeated the steps above with hidden Administrator, changing profile, etc. - same issue with file in use in c:\users\User
• Followed all steps above with hidden Administrator but without copying files from User.000 to User - same results

Any suggestions are greatly appreciated!

 

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